Functional Consultant

MB-210 represents an essential course offering by Microsoft for professionals aiming to excel in sales management and customer engagement. This training and certification are designed to provide a deep understanding of using Dynamics 365 to streamline sales processes and enhance customer relationships.

MB-210, also known as “Microsoft Dynamics 365 Sales,” is a comprehensive training program designed to equip individuals with the knowledge and skills needed to excel in the dynamic field of sales with Microsoft Dynamics 365. This training is meticulously crafted to meet the needs of professionals seeking to gain an in-depth understanding of sales functionalities within the Dynamics 365 ecosystem.

This course provides comprehensive preparation for the MB-210: Microsoft Dynamics 365 Sales Functional Consultant exam to obtain the Microsoft 365 Certified: Dynamics 365 Sales Functional Consultant Associate certification.

In the dynamic field of enterprise solutions, where efficiency and adaptability are paramount, Microsoft Dynamics 365 Business Central stands out as a robust platform. At the forefront of leveraging this platform is the role of a Dynamics 365 Business Central Functional Consultant Associate. The Microsoft Certified Dynamics 365 Business Central Functional Consultant Associate (MB-800) certification training attests to the competence and expertise required to empower businesses through the comprehensive functionalities of Dynamics 365 Business Central.

This course provides comprehensive preparation for the MB-800: Microsoft Dynamics 365 Business Central Functional Consultant exam to obtain the Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate certification.

In the ever-evolving landscape of customer relationship management (CRM), Microsoft Dynamics 365 Customer Insights (Journeys) emerges as a powerful tool, offering organizations unparalleled capabilities to understand and engage with their customers. The Functional Consultant (MB-220) certification serves as a testament to an individual’s ability to fully leverage the potential of Dynamics 365 Customer Insights, particularly in the context of customer journeys. This article aims to provide an in-depth exploration of the certification, covering key aspects such as its significance, curriculum, benefits, and real-world applications.

This four-day Microsoft-certified training teaches candidates responsible for implementing solutions that attract and convert leads, enhance brand awareness, standardize omnichannel messaging, and provide marketing insights. Candidates are responsible for configuring the core marketing application to include email marketing, setup, interactive and real-time customer journeys, nurturing leads with personalized experiences, LinkedIn integration, events, Customer Voice surveys, segmentation, scoring, and maintaining compliance with data privacy and security regulations.

Candidates should have some knowledge of marketing principles and the role of the Marketing application in relation to the Dynamics 365 suite of applications, including integration with Dynamics 365 and Microsoft 365 applications. Candidates should understand industry terminology, priorities, common initiatives, standards, methodologies, and best practices.

This course provides comprehensive preparation for the MB-220: Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant exam to obtain the Microsoft Certified: Dynamics 365 Customer Insights (Journeys) Functional Consultant Associate certification.

Microsoft Dynamics 365, a comprehensive suite of business applications, plays a central role in empowering organizations to deliver exceptional customer service. The Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB-230) certification training aims to validate the skills and expertise of professionals in using Dynamics 365 for optimal customer service management.

Using tools such as automatic case creation and queue management frees up your time to focus where you can have the greatest impact, directly with your customers.

This course provides comprehensive preparation for the MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant exam to obtain the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate certification.

In the era of digital transformation, where businesses strive relentlessly to achieve operational efficiency and customer satisfaction, Microsoft Dynamics 365 has emerged as a revolutionary element. Among its applications, Dynamics 365 Field Service stands out as a powerful tool for organizations looking to optimize their on-site service operations. The Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate (MB-240) certification attests to professionals’ ability to fully leverage the potential of Dynamics 365 Field Service.

This course provides comprehensive preparation for the MB-240: Microsoft Dynamics 365 Field Service Functional Consultant exam to obtain the Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification.

Businesses increasingly recognize the central role that customer insights play in crafting growth and success strategies. Microsoft Dynamics 365 Customer Insights is at the forefront, enabling organizations to harness the full potential of their data. The Microsoft Dynamics 365 Customer Insights (Data) Specialist certification, coded MB-260, attests to specialists’ proficiency in leveraging customer data for strategic advantage.

This four-day Microsoft-certified course teaches candidates about the Dynamics 365 Customer Insights – Data solution, including how to unify customer data with pre-built connectors, predict customer intent with rich segmentation, and maintain control over customer data. The course begins with importing and transforming your customer data and concludes with extending your customer data platform solution to Power Platform and Dynamics 365 applications.

This course provides comprehensive preparation for the MB-260: Microsoft Customer Data Platform Specialist exam to obtain the Microsoft Dynamics 365 Customer Insights (Data) Specialist certification.

This four-day Microsoft-certified training analyzes business requirements and translates these requirements into fully realized business processes and solutions that implement industry best practices. Gain a fundamental understanding of accounting principles and a deeper understanding of financial operations concerning core finance operations, manufacturing, retail, and supply chain management. Candidates for this exam typically specialize in one or more feature sets of Dynamics 365 Finance, including core finance, general ledger, taxation, cost accounting, cost management, fixed assets, budgeting, revenue recognition, consolidation and elimination, credit and collections, cash and bank management, and expense management. They understand the relationships between finance and manufacturing, retail, and supply chain management.

This course provides comprehensive preparation for the MB-310 exam to obtain the Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate certification.

This nine-day certification program consists of two parts:

Microsoft Dynamics 365 Finance Functional Consultant (MB-310T00)

This four-day Microsoft-certified training analyzes business requirements and translates these requirements into fully realized business processes and solutions that implement industry best practices. Gain a fundamental understanding of accounting principles and a deeper understanding of financial operations concerning core finance operations, manufacturing, retail, and supply chain management.

Microsoft Dynamics 365: Finance and Operations Apps Solution Architect (MB-700T00)

This five-day Microsoft-certified training is designed to prepare those aspiring to become solution architects and those new to this role to learn about the technical information that solution architects will need to handle during implementation.

These two courses provide comprehensive preparation for the MB-310 and MB-700 exams to obtain the Microsoft Certified: Dynamics 365 Finance and Operations Apps Solution Architect Expert certification.

You can purchase an individual part of this certification track – contact us for the details.

This five-day Microsoft-certified training will enable participants to learn the most important features and functionalities required by the Dynamics 365 Supply Chain Management Functional Consultant. This includes product information and how to configure, create, and manage your product and inventory, configuration and processing of supply chain management, transportation management features, warehouse management features, quality management and control functionalities, and the configuration and processing of the master planning.

This course provides comprehensive preparation for the MB-330 exam to obtain the Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate certification.

This ten-day certification program consists of two parts:

Microsoft Dynamics 365 Supply Chain Management (MB-330T00)

This five-day Microsoft-certified training will enable participants to learn the most important features and functionalities required by the Dynamics 365 Supply Chain Management Functional Consultant. This includes product information and how to configure, create, and manage your product and inventory, configuration and processing of supply chain management, transportation management features, warehouse management features, quality management and control functionalities, and the configuration and processing of master planning.

Microsoft Dynamics 365 Supply Chain Management, Expert (MB-335T00)

This five-day Microsoft-certified training deepens participants’ knowledge gained from the Microsoft Dynamics 365: Supply Chain Management (MB-330T00) course while adding topics such as asset management features, configuration and processing of master planning, and the sales and procurement process.

These two courses provide comprehensive preparation for the MB-330 and MB-335 exams to obtain the Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Expert certification.

You can purchase an individual part of this certification track – contact us for the details.

In the fast-paced field of enterprise solutions, Microsoft Dynamics 365 has emerged as a powerful platform, facilitating seamless integration and efficient business processes. At the heart of mastering Dynamics 365 is the MB-500 certification course, a comprehensive program carefully designed to equip professionals with the skills and knowledge necessary to navigate the complexities of this dynamic ecosystem.

During this five-day Microsoft-certified training, we discuss the tasks necessary to fulfill the role of a developer in Dynamics 365 Finance and Operations Apps. The Dynamics 365 for Finance and Operations Apps Developer is a key technical resource who implements and extends the application to meet business needs.

This course provides comprehensive preparation for the MB-500 exam to obtain the Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate certification.

This course focuses on developing applications that extend Business Central. This can include creating new modules and modifying existing ones. The developer can add new business logic or modify existing business logic using events. A developer also enables the integration of Business Central with other applications, including Microsoft Power Platform products.

In this course, participants learn to troubleshoot and debug system issues. This can involve identifying the root cause of a problem, fixing bugs, and testing the solution to ensure it works as intended. Business Central developers may be required to optimize system performance by identifying bottlenecks and improving code quality. Business Central developers are responsible for system upgrades, data migration, and system maintenance to ensure it remains up-to-date and secure.

This course provides comprehensive preparation for the MB-820: Microsoft Dynamics 365 Business Central Developer exam to obtain the Microsoft Certified: Dynamics 365 Business Central Developer Associate certification.

This one-day Microsoft-certified training provides a general introduction to the customer engagement features of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement applications, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the CRM functionalities of Dynamics 365 Project Operations.

This course provides comprehensive preparation for the MB-910: Microsoft Dynamics 365 Fundamentals exam to obtain the Microsoft Certified: Dynamics 365 Fundamentals certification.

In the dynamic landscape of business and technology, staying ahead of the curve is imperative. The Microsoft Certified: Dynamics 365 Fundamentals (ERP) course, coded MB-920, offers a comprehensive and immersive learning experience for individuals seeking expertise in enterprise resource planning (ERP) with Microsoft Dynamics 365.

This one-day Microsoft-certified training will provide you with a general introduction to the financial and operational capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource planning (ERP) and explore the core features of the Finance and Operations application. We will then cover each application individually, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce, Dynamics 365 Human Resources, and the ERP functionalities of Dynamics 365 Project Operations.

This course provides comprehensive preparation for the MB-920: Microsoft Dynamics 365 Fundamentals (ERP) exam to obtain the Microsoft Certified: Dynamics 365 Fundamentals (ERP) certification.