Microsoft Dynamics 365 is a cloud-based suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications. It is designed to help businesses manage various aspects of their operations, including sales, marketing, customer service, finance, supply chain management, and more.
Participants to our Microsoft Dynamics 365 trainings learn how Microsoft Dynamics 365 provides businesses with a full suite of tools that can be customized and integrated to meet their specific needs. The suite includes various applications such as:
- Dynamics 365 Sales: Dynamics 365 Sales is a comprehensive sales management tool that can help businesses streamline their sales processes, improve collaboration between teams, and gain insight into their sales performance.
- Dynamics 365 Customer Service: Dynamics 365 Customer Service offers a variety of features including case management, knowledge management, service level management, self-service portals, and Microsoft 365 integration capabilities.
- Dynamics 365 Finance: Dynamics 365 Finance provides features such as financial management, procurement and sourcing, project management, cash flow management, and Business intelligence and reporting.
- Dynamics 365 Supply Chain Management: Dynamics 365 Supply Chain Management provides inventory management, warehouse management, transportation management, production planning and quality management features for the organization.
- Dynamics 365 Business Central: Dynamics 365 Business Central is a comprehensive ERP solution that can help small and medium-sized businesses improve their financial and operational management, increase productivity, and make informed business decisions.
These applications work together seamlessly, enabling businesses to streamline operations, improve customer engagement, and drive growth. The suite enables businesses to gain valuable insights into their operations and customer interactions, accessible through the cloud and from anywhere, on any device.
Microsoft Dynamics 365 training pathways prepare participants for many highly recognized certifications in these technologies. Become a certified Microsoft Dynamics 365 Sales/Associate/Expert by passing the certification exams for which our courses provide comprehensive preparation.
Eccentrix offers live classes for a superior experience. Our courses are interactive and dynamic, thanks to our presentation platform and certified instructors. Join us for quality training and professional development opportunities.