Appointment Scheduling with Microsoft 365 Bookings (MB4526)

Module 1: Introduction to Microsoft 365 Bookings

• Overview of Microsoft 365 Bookings
• Benefits of using Microsoft 365 Bookings
• Key features of Microsoft 365 Bookings

Module 2: Setting Up Your Bookings Calendar

• Creating your Bookings calendar
• Adding services
• Managing staff members
• Setting working hours
• Customizing your Bookings page
• Publishing your Bookings page

Module 3: Managing Appointments

• Scheduling appointments manually
• Allowing customers to book appointments online
• Viewing and editing appointments
• Cancelling appointments
• Rescheduling appointments

Module 4: Sending Reminders to Customers

• Enabling appointment reminders
• Customizing appointment reminder settings
• Previewing appointment reminders

Module 5: Using Microsoft Teams with Bookings

• Scheduling virtual appointments
• Joining virtual appointments
• Managing virtual appointment recordings

Module 6: Additional Resources

• Exploring Microsoft 365 Bookings documentation
• Watching Microsoft 365 Bookings videos
• Joining the Microsoft 365 Bookings community forum
• Additional Training and Resources
• Online Articles and Tutorials
• Third-Party Integrations and Add-ons