CompTIA A+ (CT8733)

The five-day CompTIA A + course provides participants with the knowledge and expertise to prepare for the A + certification exam. This training is a good starting point in the career of an IT professional. Participants will have the opportunity to become familiar with computer hardware, operating systems, PC components, network, computer security, laptops and printers. Following the end of the race, participants will have the knowledge to install, configure, secure and diagnose all system components. Customer service and communication skills are also part of this training, teaching participants the proper interaction with customers and their peers.

A preferential rate (-15%) applies to the regular cost for non-profit organizations, as well as the government sector. In addition, you can benefit from additional advantages through a corporate agreement when you need to train several people or teams in your company. Contact us for details.

Public class

Duration:

5 days / 35 hours

Private class

Virtual classroom

Minimum no. of participants: 5

5 days / 35 hours

Price on request

English or French

Training plan:

Module 1: Installing Motherboards and Connectors

Explain Cable Types and Connectors
Install and Configure Motherboards
Explain Legacy Cable Types

Module 2: Installing System Devices

Install and Configure Power Supplies and Cooling
Select and Install Storage Devices
Install and Configure System Memory
Install and Configure CPUs

Module 3: Troubleshooting PC Hardware

Apply Troubleshooting Methodology
Configure BIOS/UEFI
Troubleshoot Power and Disk Issues
Troubleshoot System and Display Issues

Module 4: Comparing Local Networking Hardware

Compare Network Types
Compare Networking Hardware
Explain Network Cable Types
Compare Wireless Networking Types

Module 5: Configuring Network Addressing and Internet Connections

Compare Internet Connection Types
Use Basic TCP/IP Concepts
Compare Protocols and Ports
Compare Network Configuration Concepts

Module 6: Supporting Network Services

Summarize Services Provided by Networked Hosts
Compare Internet and Embedded Appliances
Troubleshoot Networks

Module 7: Summarizing Virtualization and Cloud Concepts

Summarize Client-Side Virtualization
Summarize Cloud Concepts

Module 8: Supporting Mobile Devices

Set Up Mobile Devices and Peripherals
Configure Mobile Device Apps
Install and Configure Laptop Hardware
Troubleshoot Mobile Device Issues

Module 9: Supporting Print Devices

Deploy Printer and Multifunction Devices
Replace Print Device Consumables
Troubleshoot Print Device Issues

Module 10: Configuring Windows

Configure Windows User Settings
Configure Windows System Settings

Module 11: Managing Windows

Use Management Consoles
Use Performance and Troubleshooting Tools
Use Command-line Tools

Module 12: Identifying OS Types and Features

Explain OS Types
Compare Windows Editions

Module 13: Supporting Windows

Perform OS Installations and Upgrades
Install and Configure Applications
Troubleshoot Windows OS Problems

Module 14: Managing Windows Networking

Manage Windows Networking
Troubleshoot Windows Networking
Configure Windows Security Settings
Manage Windows Shares

Module 15: Managing Linux and macOS

Identify Features of Linux
Identify Features of macOS

Module 16: Configuring SOHO Network Security

Explain Attacks, Threats, and Vulnerabilities
Compare Wireless Security Protocols
Configure SOHO Router Security
Summarize Security Measures

Module 17: Managing Security Settings

Configure Workstation Security
Configure Browser Security
Troubleshoot Workstation Security Issues

Module 18: Supporting Mobile Software

Configure Mobile OS Security
Troubleshoot Mobile OS and App Software
Troubleshoot Mobile OS and App Security

Module 19: Using Support and Scripting Tools

Use Remote Access Technologies
Implement Backup and Recovery
Explain Data Handling Best Practices
Identify Basics of Scripting

Module 20: Implementing Operational Procedures

Implement Best Practice Documentation
Use Proper Communication Techniques
Use Common Safety and Environmental Procedures

Exclusives:

One year access to the class recording
One year access to the lab environment on Internet
Course material accessible in electronic format
Questions for practice on the exam
Two exams vouchers included
Certificate of attendance

View the complete list of exclusives offered for your course

Prerequisites:

Operational-level knowledge of operating systems, including browsing, finding information on the Internet, stopping and starting a system, such as launching applications.
Moving, copying, deleting, and renaming files in Windows Explorer

Certification information:

Exams characteristics:

Preparing for the CompTIA A+ certification
Exams codes: 220-1101 and 220-1102
Cost: 0$ per exam (included in your training)
Skills measured

Demonstrate baseline security skills for IT support professionals
Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
Support basic IT infrastructure and networking
Configure and support PC, mobile and IoT device hardware
Implement basic data backup and recovery methods and apply data storage and management best practices

Number of questions per exam: maximum 90
Duration: 90 minutes per exam
Passing score: 675/900 (220-1001) and 700/900 (220-1002)
All details...

Follow-on trainings:

CompTIA Security+ (CT8731)

CompTIA Network+ (CT8734)

Audiences:

Analyst and Technical Support

Contact us for more information on pricing::

Eccentrix
Office: 1-888-718-9732
E-mail: info@eccentrix.ca

130, King Street West, Suite 1800
Toronto, Ontario M5X 1E3
www.eccentrix.ca