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CompTIA A+ (CT8733)

The five-day CompTIA A+ course provides participants with the knowledge and expertise to prepare for the A+ certification exams. This training is a good starting point in the career of an IT professional. Participants will have the opportunity to become familiar with computer hardware, operating systems, PC components, network, computer security, laptops and printers. Following the end of the race, participants will have the knowledge to install, configure, secure and diagnose all system components. Customer service and communication skills are also part of this training, teaching participants the proper interaction with customers and their peers.

Applicable solutions

 

Public class

Duration: 
5 days / 35 hours

Private class

Virtual classroom
Minimum no. of participants: 5
5 days / 35 hours
Price on request
English or French
Contact us
Training plan: 

Module  1: Installing Motherboards and Connectors

  • Explain Cable Types and Connectors
  • Install and Configure Motherboards
  • Explain Legacy Cable Types

Module 2: Installing System Devices

  • Install and Configure Power Supplies and Cooling
  • Select and Install Storage Devices
  • Install and Configure System Memory
  • Install and Configure CPUs

Module 3: Troubleshooting PC Hardware

  • Apply Troubleshooting Methodology
  • Configure BIOS/UEFI
  • Troubleshoot Power and Disk Issues
  • Troubleshoot System and Display Issues

Module 4: Comparing Local Networking Hardware

  • Compare Network Types
  • Compare Networking Hardware
  • Explain Network Cable Types
  • Compare Wireless Networking Types

Module 5: Configuring Network Addressing and Internet Connections

  • Compare Internet Connection Types
  • Use Basic TCP/IP Concepts
  • Compare Protocols and Ports
  • Compare Network Configuration Concepts

Module 6: Supporting Network Services

  • Summarize Services Provided by Networked Hosts
  • Compare Internet and Embedded Appliances
  • Troubleshoot Networks

Module 7: Summarizing Virtualization and Cloud Concepts

  • Summarize Client-Side Virtualization
  • Summarize Cloud Concepts

Module 8: Supporting Mobile Devices

  • Set Up Mobile Devices and Peripherals
  • Configure Mobile Device Apps
  • Install and Configure Laptop Hardware
  • Troubleshoot Mobile Device Issues

Module 9: Supporting Print Devices

  • Deploy Printer and Multifunction Devices
  • Replace Print Device Consumables
  • Troubleshoot Print Device Issues

Module 10: Configuring Windows

  • Configure Windows User Settings
  • Configure Windows System Settings

Module 11: Managing Windows

  • Use Management Consoles
  • Use Performance and Troubleshooting Tools
  • Use Command-line Tools

Module 12: Identifying OS Types and Features

  • Explain OS Types
  • Compare Windows Editions

Module 13: Supporting Windows

  • Perform OS Installations and Upgrades
  • Install and Configure Applications
  • Troubleshoot Windows OS Problems

Module 14: Managing Windows Networking

  • Manage Windows Networking
  • Troubleshoot Windows Networking
  • Configure Windows Security Settings
  • Manage Windows Shares

Module 15: Managing Linux and macOS

  • Identify Features of Linux
  • Identify Features of macOS

Module 16: Configuring SOHO Network Security

  • Explain Attacks, Threats, and Vulnerabilities
  • Compare Wireless Security Protocols
  • Configure SOHO Router Security
  • Summarize Security Measures

Module 17: Managing Security Settings

  • Configure Workstation Security
  • Configure Browser Security
  • Troubleshoot Workstation Security Issues

Module 18: Supporting Mobile Software

  • Configure Mobile OS Security
  • Troubleshoot Mobile OS and App Software
  • Troubleshoot Mobile OS and App Security

Module 19: Using Support and Scripting Tools

  • Use Remote Access Technologies
  • Implement Backup and Recovery
  • Explain Data Handling Best Practices
  • Identify Basics of Scripting

Module 20: Implementing Operational Procedures

  • Implement Best Practice Documentation
  • Use Proper Communication Techniques
  • Use Common Safety and Environmental Procedures
Exclusives: 
  • One year access to the class recording
  • One year access to the lab environment on Internet
  • Course material accessible in electronic format
  • Questions for practice on the exam
  • Two exams vouchers included
  • Certificate of attendance
View the complete list of exclusives offered for your course
Prerequisites: 
  • Operational-level knowledge of operating systems, including browsing, finding information on the Internet, stopping and starting a system, such as launching applications.
  • Moving, copying, deleting, and renaming files in Windows Explorer
Certification information: 

Exams characteristics:

  • Preparing for the CompTIA A+ certification
  • Exams codes: 220-1101 and 220-1102
  • Cost: $0 per exam (included in your training)
  • Skills measured
    • Demonstrate baseline security skills for IT support professionals
    • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
    • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
    • Support basic IT infrastructure and networking
    • Configure and support PC, mobile and IoT device hardware
    • Implement basic data backup and recovery methods and apply data storage and management best practices
  • Number of questions per exam: maximum 90
  • Duration: 90 minutes per exam
  • Passing score: 675/900 (220-1001) and 700/900 (220-1002)
  • All details... 
Follow-on trainings: 
CompTIA Security+ (CT8731)
CompTIA Network+ (CT8734)
Audiences: 
Analyst and Technical Support
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Contact us for more information on pricing::

Eccentrix
Office: 1-888-718-9732
E-mail: info@eccentrix.ca

130, King Street West, Suite 1800
Toronto, Ontario M5X 1E3
www.eccentrix.ca