Microsoft 365 Certified: Teams Administrator Associate (MS700)

 This four-day course is designed for participants who are aspiring to the Microsoft 365 Teams Admin role. Microsoft Teams admins configure, deploy, and manage Microsoft 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. This course covers six central elements - Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying and managing teams, managing collaboration and managing communication in Microsoft Teams.

This training is a comprehensive preparation for the MS-700: Managing Microsoft Teams exam to earn the Microsoft 365 Certified: Teams Administrator Associate certification.


A preferential rate (-15%) applies to the regular cost for non-profit organizations, as well as the government sector. In addition, you can benefit from additional advantages through a corporate agreement when you need to train several people or teams in your company. Contact us for details.

Public class

Virtual classroom
Tentative dateTentative date
April 3 2023
Virtual classroom
Tentative dateTentative date
May 15 2023
Virtual classroom
Tentative dateTentative date
June 26 2023
Virtual classroom
Tentative dateTentative date
August 14 2023
4 days / 28 hours

Private class

On site / Virtual classroom
Minimum no. of participants: 5
4 days / 28 hours
Price on request
English or French
Training plan: 

Managing Microsoft Teams (MS-700T00)

Module 1: Explore Microsoft Teams

  • Explore capabilities in Microsoft Teams
  • Explore Microsoft Teams integration with Microsoft 365
  • Explore Microsoft Teams integration with Microsoft Power Platform
  • Illustrate Microsoft Teams architecture
  • Describe Microsoft Teams with Microsoft 365 Groups
  • Describe Microsoft Teams with SharePoint and OneDrive
  • Describe Microsoft Teams with Exchange
  • Understand Microsoft Teams certified solutions

Module 2: Plan and deploy Microsoft Teams

  • Designate Teams admin roles
  • Understand Teams management tools
  • Plan for Teams rollout
  • Plan for Teams adoption
  • Plan for Teams licensing
  • Deploy Microsoft Teams clients

Module 3: Implement lifecycle management and governance for Microsoft Teams

  • Plan for lifecycle management
  • Plan for Teams governance
  • Manage Microsoft 365 Groups creation
  • Configure Microsoft 365 Groups expiration policy
  • Configure Microsoft 365 Groups naming policy
  • Plan policy assignment for users and groups
  • Create and manage policy packages
  • Manage Teams preview features using Teams update policies
  • Create and manage teams templates

Module 4: Monitor your Microsoft Teams environment

  • Monitor Microsoft Teams usage reports
  • Monitor Microsoft 365 usage reports
  • Interpret Microsoft Adoption Score
  • Manage user access with Azure Active Directory access reviews
  • Monitor the Microsoft 365 network connectivity dashboard
  • Manage Teams notifications and alerts
  • Manage feedback policies

Module 5: Manage access for external users

  • Understand features in Azure Active Directory
  • Work with external users in Microsoft Teams
  • Manage access for external users
  • Manage external collaboration in Azure AD
  • Manage external collaboration in Microsoft 365
  • Manage external access in Microsoft Teams
  • Manage guest access in Microsoft Teams
  • Manage file sharing in SharePoint and OneDrive

Module 6: Implement security for Microsoft Teams

  • Configure conditional access and multifactor authentication for Microsoft Teams
  • Configure Safe Attachments for Microsoft Teams
  • Configure Safe Links for Microsoft Teams
  • Examine the Defender for Cloud Apps
  • Monitor security reports for Microsoft Teams
  • Plan and configure enhanced encryption policies

Module 7: Implement compliance for Microsoft Teams

  • Create and manage sensitivity labels
  • Create and manage retention policies
  • Create and manage Data Loss Prevention policies
  • Deploy communication compliance
  • Enable scoped directory search
  • Create information barrier policy
  • Conduct an eDiscovery investigation for Teams content
  • Create and manage compliance recording policies
  • Create security and compliance alerts for Microsoft Teams

Module 8: Plan and configure network settings for Microsoft Teams

  • Examine network requirements for Microsoft Teams
  • Plan for network deployment using Network Planner
  • Configure network ports and protocols for Microsoft Teams
  • Implement Quality of Service
  • Configure reporting labels for location-enhanced Call Analytics reports
  • Configure tenant data for Call Quality Dashboard reports
  • Assess network readiness
  • Manage network topology

Module 9: Create and manage teams

  • Create teams
  • Create a team from existing resources
  • Plan and create org-wide teams
  • Manage teams
  • Manage users in a team
  • Configure dynamic membership
  • Archive restore and delete a team

Module 10: Manage collaboration experiences for chat and channels

  • Choose appropriate coexistence modes
  • Create and manage channels in a team
  • Create and manage Teams policies for channels
  • Configure teams settings
  • Create and manage messaging policies
  • Manage channel moderation
  • Manage access to channels

Module 11: Manage apps for Microsoft Teams

  • Explore apps in Microsoft Teams
  • Describe admin settings for Teams apps
  • Manage access to Teams apps at the organization level
  • Create and manage app permission policies
  • Create and manage app setup policies
  • Manage permissions and consent for Teams apps
  • Plan and configure connectors
  • Manage custom apps uploads
  • Publish custom apps to Microsoft Teams
  • Manage purchasing of apps in the Microsoft Teams app store
  • Customize the organization's app store
  • Customize the branded experience of an app

Module 12: Manage meetings and events experiences

  • Explore meetings and events in Microsoft Teams
  • Configure meeting settings
  • Create and manage meeting policies
  • Configure audio conferencing
  • Configure live events settings
  • Create and manage live events policies
  • Examine live events across Microsoft 365
  • Configure Meeting Migration Service (MMS)

Module 13: Configure and manage Microsoft Teams Room and Teams devices

  • Plan for Teams Rooms deployment
  • Select Microsoft Teams devices
  • Configure Microsoft 365 resource accounts for Teams Rooms
  • Remote provision and sign-in for new devices
  • Manage devices in Microsoft Teams
  • Manage devices with Microsoft Teams Rooms Pro Management service
  • Create and manage configuration profiles
  • Manage Microsoft Teams device tags
  • Troubleshoot Teams Rooms

Module 14: Manage phone numbers and settings

  • Evaluate Microsoft Teams calling solutions
  • Get phone numbers with Calling Plans
  • Manage emergency calling
  • Manage phone numbers for users
  • Manage voice settings for users

Module 15: Manage Teams Phone settings and policies

  • Explore Teams Phone
  • Plan and design call queues and auto attendants
  • Create and manage Teams resource accounts
  • Configure call queues
  • Configure auto attendants
  • Configure dial plans
  • Create and manage calling policies
  • Create and manage call park policies
  • Create and manage caller ID policies

Module 16: Troubleshoot audio, video, and client issues

  • Troubleshoot Teams
  • Collect and identify logs
  • Clear Microsoft Teams client cache
  • Identify issues with call analytics
  • Identify issues with Call Quality Dashboard
  • Use Power BI to analyze Call Quality Dashboard data
  • Identify issues with the Direct Routing Health Dashboard
  • One FREE attendance to the Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC900) training
  • One year access to the class recording
  • 180 days access to the lab environment after class
  • One voucher to take the exam
  • Up to date courseware with Microsoft Learn
  • One year subscription to the All Access Pass library containing hundreds of complementary practice labs
  • Microsoft course achievement badge
  • A proficient understanding of basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices, including using PowerShell.
Certification information: 

Exam characteristics:

  • Exam code: MS-700
  • Cost: 0$ (included in your training)
  • Skills measured
    • Plan and Configure a Microsoft Teams Environment 
    • Manage Chat, Calling, and Meetings 
    • Manage Teams and App Policies
  • All details... 

Contact us for more information on pricing::

Office: 1-888-718-9732
E-mail: info@eccentrix.ca

130, King Street West, Suite 1800
Toronto, Ontario M5X 1E3