Managing Microsoft Teams (MS-700T00)
Training plan
Module 1: Explore Microsoft Teams
- Explore capabilities in Microsoft Teams
- Explore Microsoft Teams integration with Microsoft 365
- Explore Microsoft Teams integration with Microsoft Power Platform
- Illustrate Microsoft Teams architecture
- Describe Microsoft Teams with Microsoft 365 Groups
- Describe Microsoft Teams with SharePoint and OneDrive
- Describe Microsoft Teams with Exchange
- Understand Microsoft Teams certified solutions
Module 2: Plan and deploy Microsoft Teams
- Designate Teams admin roles
- Understand Teams management tools
- Plan for Teams rollout
- Plan for Teams adoption
- Plan for Teams licensing
- Deploy Microsoft Teams clients
Module 3: Implement lifecycle management and governance for Microsoft Teams
- Plan for lifecycle management
- Plan for Teams governance
- Manage Microsoft 365 Groups creation
- Configure Microsoft 365 Groups expiration policy
- Configure Microsoft 365 Groups naming policy
- Plan policy assignment for users and groups
- Create and manage policy packages
- Manage Teams preview features using Teams update policies
- Create and manage teams templates
Module 4: Monitor your Microsoft Teams environment
- Monitor Microsoft Teams usage reports
- Monitor Microsoft 365 usage reports
- Interpret Microsoft Adoption Score
- Manage user access with Azure Active Directory access reviews
- Monitor the Microsoft 365 network connectivity dashboard
- Manage Teams notifications and alerts
- Manage feedback policies
Module 5: Manage access for external users
- Understand features in Azure Active Directory
- Work with external users in Microsoft Teams
- Manage access for external users
- Manage external collaboration in Azure AD
- Manage external collaboration in Microsoft 365
- Manage external access in Microsoft Teams
- Manage guest access in Microsoft Teams
- Manage file sharing in SharePoint and OneDrive
Module 6: Implement security for Microsoft Teams
- Configure conditional access and multifactor authentication for Microsoft Teams
- Configure Safe Attachments for Microsoft Teams
- Configure Safe Links for Microsoft Teams
- Examine the Defender for Cloud Apps
- Monitor security reports for Microsoft Teams
- Plan and configure enhanced encryption policies
Module 7: Implement compliance for Microsoft Teams
- Create and manage sensitivity labels
- Create and manage retention policies
- Create and manage Data Loss Prevention policies
- Deploy communication compliance
- Enable scoped directory search
- Create information barrier policy
- Conduct an eDiscovery investigation for Teams content
- Create and manage compliance recording policies
- Create security and compliance alerts for Microsoft Teams
Module 8: Plan and configure network settings for Microsoft Teams
- Examine network requirements for Microsoft Teams
- Plan for network deployment using Network Planner
- Configure network ports and protocols for Microsoft Teams
- Implement Quality of Service
- Configure reporting labels for location-enhanced Call Analytics reports
- Configure tenant data for Call Quality Dashboard reports
- Assess network readiness
- Manage network topology
Module 9: Create and manage teams
- Create teams
- Create a team from existing resources
- Plan and create org-wide teams
- Manage teams
- Manage users in a team
- Configure dynamic membership
- Archive restore and delete a team
Module 10: Manage collaboration experiences for chat and channels
- Choose appropriate coexistence modes
- Create and manage channels in a team
- Create and manage Teams policies for channels
- Configure teams settings
- Create and manage messaging policies
- Manage channel moderation
- Manage access to channels
Module 11: Manage apps for Microsoft Teams
- Explore apps in Microsoft Teams
- Describe admin settings for Teams apps
- Manage access to Teams apps at the organization level
- Create and manage app permission policies
- Create and manage app setup policies
- Manage permissions and consent for Teams apps
- Plan and configure connectors
- Manage custom apps uploads
- Publish custom apps to Microsoft Teams
- Manage purchasing of apps in the Microsoft Teams app store
- Customize the organization’s app store
- Customize the branded experience of an app
Module 12: Introduction to Teams meetings and calling
- Overview of Teams meetings and events
- Overview of Teams Phone
- Overview of auto attendants and call queues
- Overview of Teams devices
Module 13: Manage meetings and events experiences
- Explore meetings and events in Microsoft Teams
- Configure meeting settings
- Create and manage meeting policies
- Configure audio conferencing
- Configure live events settings
- Create and manage live events policies
- Examine live events across Microsoft 365
- Configure Meeting Migration Service (MMS)
Module 14: Plan for Microsoft Teams Rooms and Surface Hub
- Determine license requirements for Microsoft Teams Rooms and shared devices
- Understand differences between Microsoft Teams Rooms on Android and Windows
- Understand Microsoft Teams Rooms on Surface Hub 2S
- Understand and plan Teams Room accessories, components, and peripherals
- Understand Teams Rooms management options
Module 15: Configure, deploy, and manage Teams devices
- Manage Microsoft Teams Phones
- Manage Microsoft Teams Room Systems
- Microsoft Teams Rooms management options
- Manage Surface Hub 2S devices
- Configure Microsoft Teams SIP gateway
- Manage Microsoft Teams displays
- Remote provisioning and sign in for Teams Phones
- Update Microsoft Teams devices remotely
- Manage Microsoft Teams device tags
Module 16: Plan for Teams Phone
- Plan to deploy Teams Phone
- Plan for Teams Phone PSTN connectivity
- Determine license requirements
- Plan for Teams Phone devices
- Plan and design Teams Phone features
- Plan for voicemail
Module 17: Configure and deploy Teams Phone
- Configure emergency calling for Teams Calling Plans
- Manage and configure Microsoft PSTN numbers
- Configure Operator Connect and Teams Phone Mobile
- Configure Teams Phone policies
- Create and manage Teams policies
- Configure Audio Conferencing
Module 18: Configure and manage voice users
- Enable users for Teams Phone
- Enable users for Direct Routing with Teams Phone
- Enable additional calling features for Teams Phone
- Enable users for Teams Phone Mobile
Module 19: Configure auto attendants and call queues
- Design call flows for auto attendants and call queues
- Configure auto attendants and call queues
- Deploy a channel-based call queue
- Configure resource accounts
- Configure Microsoft 365 groups for voicemail
- Interpret call queue conference modes
- Interpret call queue routing methods
- Configure holidays for auto attendants and call queues
- Configure custom music on hold
Module 20: Troubleshoot audio, video, and client issues
- Troubleshoot Teams
- Collect and identify logs
- Clear Microsoft Teams client cache
- Identify issues with call analytics
- Identify issues with Call Quality Dashboard
- Use Power BI to analyze Call Quality Dashboard data
- Identify issues with the Direct Routing Health Dashboard
Recommended Prerequisite Knowledge
- An in-depth understanding of basic functional experience with Microsoft 365 services.
- An in-depth understanding of general IT practices, including the use of PowerShell.
Credentials and certification
Exam features
- Code: MS-700
- Title: Managing Microsoft Teams
- Duration: 120 minutes
- Number of Questions: 40 to 60
- Question Format: Multiple choice, multiple response, scenario-based
- Passing Score: 700 out of 1000
- Cost: $0 (included in your training)
Exam topics
- Configure and manage a Teams environment
- Manage teams, channels, conversations, and apps
- Manage meetings and calls
- Monitor Teams, create reports on it, and troubleshoot issues
Microsoft 365 Certified: Teams Administrator Associate Training (MS-700)
The Microsoft 365 Certified: Teams Administrator Associate (MS-700) certification is essential for IT professionals responsible for configuring, deploying, and managing Microsoft Teams in an enterprise environment. Our MS-700 training equips you with the comprehensive skills to plan, deploy, and maintain Teams infrastructure to support collaboration and communication effectively. This course covers key topics such as configuring chat, apps, channels, security policies, and integration with other Microsoft 365 services.
Whether you’re preparing for the MS-700 certification exam or looking to enhance your ability to manage Microsoft Teams, this training will provide you with the tools and knowledge needed to oversee Teams environments successfully.
Why Pursue the Teams Administrator Associate Certification?
Earning the Microsoft 365 Certified: Teams Administrator Associate certification demonstrates your expertise in managing Microsoft Teams for smooth and secure collaboration. As remote and hybrid work models become the norm, businesses require efficient management of communication platforms like Microsoft Teams to ensure productivity and connectivity. This certification equips you with the skills to configure Teams to meet organizational needs, manage compliance and security, and troubleshoot issues proactively.
By mastering the MS-700 certification, you’ll play a pivotal role in your organization, ensuring seamless communication and collaboration that aligns with business goals and user needs.
Key Skills You Will Learn in the Microsoft 365 Teams Administrator Training
Our MS-700 training provides hands-on instruction to help you excel in managing Microsoft Teams environments. Key topics include:
Planning and Configuring a Microsoft Teams Environment
Learn how to plan and implement a Microsoft Teams deployment, including setting up Teams architecture, configuring essential components, and managing user roles and permissions.Managing Teams and Channels
Discover how to create, manage, and maintain Teams and channels to support different departments or projects within your organization. This includes configuring settings for team collaboration, moderation, and channel permissions.Configuring Chat and Collaboration Features
Master the setup of chat and collaboration tools, including setting policies for chat, managing file sharing, and integrating productivity apps to enhance team workflows.Managing Teams Meetings and Live Events
Understand how to configure and manage Teams meetings and live events to support webinars, training sessions, and large-scale presentations. Learn best practices for setting up policies, recording options, and external participant access.Ensuring Security and Compliance
Explore how to enforce security and compliance policies within Microsoft Teams. This section covers data protection strategies, retention policies, and compliance settings to safeguard sensitive organizational information.Integrating Microsoft Teams with Other Microsoft 365 Services
Learn how to integrate Microsoft Teams with other Microsoft 365 services such as SharePoint, OneDrive, and Power Platform for enhanced productivity and seamless collaboration.
This training ensures you can deploy, configure, and manage Microsoft Teams environments efficiently while maintaining security and compliance.
Instructor-Led MS-700 Training for Comprehensive Learning
Our instructor-led Microsoft 365 Certified: Teams Administrator Associate (MS-700) training provides interactive, live sessions with certified Microsoft trainers. Through practical exercises and real-world examples, you’ll learn how to configure, manage, and troubleshoot Teams to support organizational communication and collaboration effectively.
By the end of the course, you’ll be prepared to manage complex Teams environments and confidently pass the MS-700 certification exam.
Who Should Attend the Microsoft 365 Teams Administrator Training?
The MS-700 training is ideal for:
- IT Administrators, System Administrators, and Support Engineers responsible for managing collaboration tools and communication platforms.
- Network Administrators and Technical Support Staff looking to expand their skills in managing Microsoft Teams as part of their organization’s collaboration suite.
- IT Professionals preparing for the Microsoft 365 Certified: Teams Administrator Associate certification exam to advance their careers.
This course is perfect for those looking to deepen their expertise in managing and securing Microsoft Teams environments in modern workplaces.
Enhance Your Microsoft Teams Management Skills
By completing the Microsoft 365 Certified: Teams Administrator Associate (MS-700) training, you’ll gain the skills needed to deploy, manage, and secure Teams environments in your organization. Whether you’re enhancing your current skills or preparing for the certification exam, this training will provide you with the expertise required to excel in a Teams administrator role.
Advance your career and improve your ability to manage modern communication platforms with Microsoft Teams. Enroll in our MS-700 training today and prepare to manage Teams environments with confidence and success.
Frequently Asked Questions about the Microsoft Teams Admin training (FAQ)
What topics are covered in the Microsoft 365 Certified: Teams Administrator Associate training?
This course includes planning and configuring Microsoft Teams environments, managing Teams and channels, configuring security and compliance features, integrating Teams with other Microsoft 365 services, and troubleshooting collaboration tools.
Who is this training intended for?
The course is designed for IT administrators, system engineers, and technical support professionals responsible for managing and securing Microsoft Teams environments in an organization.
Do I need prior experience to take this course?
Yes, participants should have a foundational understanding of Microsoft 365 services and basic knowledge of Teams functionality to maximize the benefits of this training.
How does this training prepare for the MS-700 certification exam?
The training aligns with the objectives of the MS-700 certification, providing the practical knowledge and skills needed to pass the exam and excel as a Teams administrator.
What skills will I gain from this training?
Participants will learn how to deploy and manage Teams environments, configure chat and collaboration features, support Teams meetings and live events, and implement security and compliance measures.
How does this course help in managing Microsoft Teams environments?
The course provides hands-on experience and strategies for efficiently managing Teams, ensuring secure collaboration, and optimizing communication solutions tailored to modern workplace requirements.
