Training plan
Microsoft 365 Endpoint Administrator (MD-102T00)
Module 1: Explore endpoint management
- Explore the Enterprise Desktop
- Explore Windows Editions
- Understand Microsoft Entra ID
- Manage Microsoft Entra ID identities
Module 2: Execute device enrollment
- Manage device authentication
- Enroll devices using Microsoft Configuration Manager
- Enroll devices using Microsoft Intune
Module 3: Configure profiles for user and devices
- Execute device profiles
- Oversee device profiles
- Maintain user profiles
Module 4: Examine application management
- Execute mobile application management
- Deploy and update applications
- Administer endpoint applications
Module 5: Manage authentication and compliance
- Protect identities in Active Directory Domain Services
- Enable organizational access
- Implement device compliance
- Generate inventory and compliance reports
Module 6: Manage endpoint security
- Deploy device data protection
- Manage Microsoft Defender for Endpoint
- Manage Microsoft Defender in Windows client
- Manage Microsoft Defender for Cloud Apps
Module 7: Deploy using on-premises based tools
- Assess deployment readiness
- Deploy using the Microsoft Deployment Toolkit
- Deploy using Microsoft Configuration Manager
Module 8: Deploy using cloud based tools
- Deploy Devices using Windows Autopilot
- Implement dynamic deployment methods
- Plan a transition to modern endpoint management
- Manage Windows 365
- Manage Azure virtual desktop
Microsoft 365 Administrator (MS-102T00)
Module 1: Configure your Microsoft 365 experience
- Configure your Microsoft 365 experience
- Manage your tenant subscriptions in Microsoft 365
- Integrate Microsoft 365 with customer engagement apps
- Complete your tenant configuration in Microsoft 365
Module 2: Manage users, contacts, and licenses in Microsoft 365
- Determine the user identity model for your organization
- Create user accounts in Microsoft 365
- Manage user account settings in Microsoft 365
- Manage user licenses in Microsoft 365
- Recover deleted user accounts in Microsoft 365
- Perform bulk user maintenance in Microsoft Entra ID
- Create and manage guest users
- Create and manage contacts
Module 3: Manage groups in Microsoft 365
- Examine groups in Microsoft 365
- Create and manage groups in Microsoft 365
- Create groups in Exchange Online and SharePoint Online
Module 4: Add a custom domain in Microsoft 365
- Plan a custom domain for your Microsoft 365 deployment
- Plan the DNS zones for a custom domain
- Plan the DNS record requirements for a custom domain
- Create a custom domain in Microsoft 365
Module 5: Configure client connectivity to Microsoft 365
- Examine how automatic client configuration works
- Explore the DNS records required for client configuration
- Configure Outlook clients
- Troubleshoot client connectivity
Module 6: Configure administrative roles in Microsoft 365
- Explore the Microsoft 365 permission model
- Explore the Microsoft 365 admin roles
- Assign admin roles to users in Microsoft 365
- Delegate admin roles to partners
- Manage permissions using administrative units in Microsoft Entra ID
- Elevate privileges using Azure AD Privileged
- Identity Management
Module 7: Manage tenant health and services in Microsoft 365
- Monitor the health of your Microsoft 365 services
- Monitor tenant health using Microsoft 365 Adoption Score
- Monitor tenant health using Microsoft 365 usage analytics
- Develop an incident response plan
- Request assistance from Microsoft
Module 8: Deploy Microsoft 365 Apps for enterprise
- Explore Microsoft 365 Apps for enterprise functionality
- Explore your app compatibility by using the Readiness Toolkit
- Complete a self-service installation of Microsoft 365 Apps for enterprise
- Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager
- Deploy Microsoft 365 Apps for enterprise from the cloud
- Deploy Microsoft 365 Apps for enterprise from a local source
- Manage updates to Microsoft 365 Apps for enterprise
- Explore the update channels for Microsoft 365 Apps for enterprise
- Manage your cloud apps using the Microsoft 365 Apps admin center
Module 9: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
- Examine the analytical features of Microsoft Viva Insights
- Create custom analysis with Microsoft Viva Insights
- Configure Microsoft Viva Insights
- Examine Microsoft 365 data sources used in Microsoft Viva Insights
- Prepare organizational data in Microsoft Viva Insights
Module 10: Explore identity synchronization
- Examine identity models for Microsoft 365
- Examine authentication options for the hybrid identity model
- Explore directory synchronization
Module 11: Prepare for identity synchronization to Microsoft 365
- Plan your Microsoft Entra ID deployment
- Prepare for directory synchronization
- Choose your directory synchronization tool
- Plan for directory synchronization using Azure AD Connect
- Plan for directory synchronization using Azure AD Connect Cloud Sync
Module 12: Implement directory synchronization tools
- Configure Azure AD Connect prerequisites
- Configure Azure AD Connect
- Monitor synchronization services using Azure AD Connect Health
- Configure Azure AD Connect Cloud Sync prerequisites
- Configure Azure AD Connect Cloud Sync
Module 13: Manage synchronized identities
- Manage users with directory synchronization
- Manage groups with directory synchronization
- Use Azure AD Connect Sync Security Groups to help maintain directory
- Configure object filters for directory synchronization
- Troubleshoot directory synchronization
Module 14: Manage secure user access in Microsoft 365
- Manage user passwords
- Enable pass-through authentication
- Enable multifactor authentication
- Enable passwordless sign-in with Microsoft Authenticator
- Explore self-service password management
- Explore Windows Hello for Business
- Implement Azure AD Smart Lockout
- Implement conditional access policies
- Explore security defaults in Azure AD
- Investigate authentication issues using sign-in logs
Module 15: Examine threat vectors and data breaches
- Explore today’s work and threat landscape
- Examine how phishing retrieves sensitive information
- Examine how spoofing deceives users and compromises data security
- Compare spam and malware
- Examine how an account breach compromises a user account
- Examine elevation of privilege attacks
- Examine how data exfiltration moves data out of your tenant
- Examine how attackers delete data from your tenant
- Examine how data spillage exposes data outside your tenant
- Examine other types of attacks
Module 16: Explore the Zero Trust security model
- Examine the principles and components of the Zero Trust model
- Plan for a Zero Trust security model in your organization
- Examine Microsoft’s strategy for Zero Trust networking
- Adopt a Zero Trust approach
Module 17: Explore security solutions in Microsoft Defender XDR
- Enhance your email security using
- Exchange Online Protection and Microsoft Defender for Office 365
- Protect your organization’s identities using Microsoft Defender for Identity
- Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint
- Protect against cyber attacks using Microsoft 365 Threat Intelligence
- Provide insight into suspicious activity using Microsoft Cloud App Security
- Review the security reports in Microsoft 365 Defender
Module 18: Examine Microsoft Secure Score
- Explore Microsoft Secure Score
- Assess your security posture with Microsoft Secure Score
- Improve your secure score
- Track your Microsoft Secure Score history and meet your goals
Module 19: Examine Privileged Identity Management
- Explore Privileged Identity Management in Azure AD
- Configure Privileged Identity Management
- Audit Privileged Identity Management
- Explore Microsoft Identity Manager
- Control privileged admin tasks using Privileged Access Management
Module 20: Examine Microsoft Entra ID Protection
- Explore Azure Identity Protection
- Enable the default protection policies in Azure Identity Protection
- Explore the vulnerabilities and risk events detected by Azure Identity Protection
- Plan your identity investigation
Module 21: Examine Email Protection in Microsoft 365
- Examine the anti-malware pipeline
- Detect messages with spam or malware using Zero-hour auto purge
- Explore anti-spoofing protection provided by
- Exchange Online Protection
- Explore other anti-spoofing protection
- Examine outbound spam filtering
Module 22: Enhance Your Email Protection Using Microsoft Defender for Office 365
- Climb the security ladder from EOP to
- Microsoft Defender for Office 365
- Expand EOP protections by using Safe
- Attachments and Safe Links
- Manage spoofed intelligence
- Configure outbound spam filtering policies
- Unblock users from sending email
Module 23: Manage Safe Attachments
- Protect users from malicious attachments by using Safe Attachments
- Create Safe Attachment policies using Microsoft Defender for Office 365
- Create Safe Attachments policies using PowerShell
- Modify an existing Safe Attachments policy
- Create a transport rule to bypass a Safe Attachments policy
- Examine the end-user experience with Safe Attachments
Module 24: Manage Safe Links
- Protect users from malicious URLs by using Safe Links
- Create Safe Links policies using Microsoft 365 Defender
- Create Safe Links policies using PowerShell
- Modify an existing Safe Links policy
- Create a transport rule to bypass a Safe Links policy
- Examine the end-user experience with Safe Links
Module 25: Explore threat intelligence in Microsoft Defender XDR
- Explore Microsoft Intelligent Security Graph
- Explore alert policies in Microsoft 365
- Run automated investigations and responses
- Explore threat hunting with Microsoft Threat Protection
- Explore advanced threat hunting in Microsoft Defender XDR
- Explore threat analytics in Microsoft 365
- Identify threat issues using Microsoft Defender reports
Module 26: Implement app protection by using Microsoft Defender for Cloud Apps
- Explore Microsoft Defender Cloud Apps
- Deploy Microsoft Defender for Cloud Apps
- Configure file policies in Microsoft Defender for Cloud Apps
- Manage and respond to alerts in Microsoft Defender for Cloud Apps
- Configure Cloud Discovery in Microsoft Defender for Cloud Apps
- Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps
Module 27: Implement endpoint protection by using Microsoft Defender for Endpoint
- Explore Microsoft Defender for Endpoint
- Configure Microsoft Defender for Endpoint in Microsoft Intune
- Onboard devices in Microsoft Defender for Endpoint
- Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management
- Manage device discovery and vulnerability assessment
- Reduce your threat and vulnerability exposure
Module 28: Implement threat protection by using Microsoft Defender for Office 365
- Explore the Microsoft Defender for Office 365 protection stack
- Investigate security attacks by using Threat Explorer
- Identify cybersecurity issues by using Threat Trackers
- Prepare for attacks with Attack simulation training
Module 29: Examine data governance solutions in Microsoft Purview
- Explore data governance and compliance in Microsoft Purview
- Protect sensitive data with Microsoft Purview Information Protection
- Govern organizational data using Microsoft Purview Data Lifecycle Management
- Minimize internal risks with Microsoft Purview Insider Risk Management
- Explore Microsoft Purview eDiscovery solutions
Module 30: Explore archiving and records management in Microsoft 365
- Explore archive mailboxes in Microsoft 365
- Enable archive mailboxes in Microsoft 365
- Explore Microsoft Purview Records Management
- Implement Microsoft Purview Records Management
- Restore deleted data in Exchange Online
- Restore deleted data in SharePoint Online
Module 31: Explore retention in Microsoft 365
- Explore retention by using retention policies and retention labels
- Compare capabilities in retention policies and retention labels
- Define the scope of a retention policy
- Examine the principles of retention
- Implement retention using retention policies, retention labels, and eDiscovery holds
- Restrict retention changes by using Preservation Lock
Module 32: Explore Microsoft Purview Message Encryption
- Examine Microsoft Purview Message Encryption
- Configure Microsoft Purview Message Encryption
- Define mail flow rules to encrypt email messages
- Add organizational branding to encrypted email messages
- Explore Microsoft Purview Advanced Message Encryption
Module 33: Explore compliance in Microsoft 365
- Plan for security and compliance in Microsoft 365
- Plan your beginning compliance tasks in Microsoft Purview
- Manage your compliance requirements with Compliance Manager
- Examine the Compliance Manager dashboard
- Analyze the Microsoft Compliance score
Module 34: Implement Microsoft Purview Insider Risk Management
- Explore insider risk management
- Plan for insider risk management
- Explore insider risk management policies
- Create insider risk management policies
- Investigate insider risk management activities and alerts
- Explore insider risk management cases
Module 35: Implement Microsoft Purview Information Barriers
- Explore Microsoft Purview Information Barriers
- Configure information barriers in Microsoft Purview
- Examine information barriers in Microsoft Teams
- Examine information barriers in OneDrive
- Examine information barriers in SharePoint
Module 36: Explore Microsoft Purview Data Loss Prevention
- Examine Data Loss Prevention
- Explore Endpoint data loss prevention
- Examine DLP policies
- View DLP policy results
- Explore DLP reports
Module 37: Implement data classification of sensitive information
- Explore data classification
- Implement data classification in Microsoft 365
- Explore trainable classifiers
- Create and retrain a trainable classifier
- View sensitive data using Content explorer and Activity explorer
- Detect sensitive information documents using Document Fingerprinting
Module 38: Explore sensitivity labels
- Manage data protection using sensitivity labels
- Explore what sensitivity labels can do
- Determine a sensitivity label’s scope
- Apply sensitivity labels automatically
- Explore sensitivity label policies
Module 39: Implement sensitivity labels
- Plan your deployment strategy for sensitivity labels
- Examine the requirements to create a sensitivity label
- Create sensitivity labels
- Publish sensitivity labels
- Remove and delete sensitivity labels
Recommended Prerequisite Knowledge
- Have a basic conceptual understanding of Microsoft Azure.
- Experience with Windows devices.
- Experience with Microsoft 365.
- Have a basic understanding of permissions and authentication.
- Have a basic understanding of computer networks.
- Have practical knowledge of mobile device management.
- Have completed role-based administrator training such as messaging, teamwork, security and compliance, or collaboration.
- A thorough understanding of DNS and basic functional experience with Microsoft 365 services.
- A thorough understanding of general IT practices.
Credentials and certification
Exams features
- Codes: MD-102 and MS-102
- Titles: Endpoint Administrator and Microsoft 365 Administrator
- Duration: 120 minutes for MD-102 and 150 minutes for MS-102
- Number of Questions: 40 to 60 each
- Questions Format: Multiple-choice, multiple-answer, scenario-based
- Passing Score: 700 out of 1000
- Cost: $0 (included in your training)
Exams topics
- Deploy the Windows client
- Manage identity and compliance
- Manage, maintain, and secure devices
- Manage applications
- Deploy and manage a Microsoft 365 tenant
- Implement and manage identities and access in Microsoft Entra ID
- Manage security and threats using Microsoft 365 Defender
- Manage compliance using Microsoft Purview
Eccentrix Corner article/publication
Microsoft 365 Certified: Administrator Expert Training (MD-102 + MS-102)
The Microsoft 365 Certified: Administrator Expert certification validates your advanced skills in managing and deploying Microsoft 365 services, including modern desktop management and Microsoft 365 tenant administration. Our combined MD-102 + MS-102 training prepares IT professionals to oversee a Microsoft 365 environment, covering device management, tenant configuration, identity management, and security measures. This comprehensive course ensures that you are proficient in supporting modern work environments and deploying secure solutions that align with business needs.
Whether you’re aiming to enhance your expertise or preparing for the Administrator Expert certification exam, this training equips you with the essential knowledge for comprehensive Microsoft 365 administration.
Why Achieve the Administrator Expert Certification?
Earning the Microsoft 365 Certified: Administrator Expert certification showcases your ability to manage an enterprise-level Microsoft 365 environment. As organizations increasingly adopt Microsoft 365 solutions for their flexibility and comprehensive tools, IT administrators must be proficient in integrating and managing these services to maintain security, compliance, and performance. This certification demonstrates your capacity to support user collaboration, oversee tenant settings, and implement best practices in device and application management.
Mastering the MD-102 + MS-102 training positions you as a vital asset to your IT team, helping your organization leverage the full potential of Microsoft 365 solutions.
Key Skills You Will Learn in the Microsoft 365 Administrator Expert Training
Our MD-102 + MS-102 training provides detailed instruction on managing the core elements of Microsoft 365 services. Key topics include:
Deploying and Configuring Windows Client Solutions
Understand how to deploy Windows clients and configure them using tools such as Microsoft Intune and Configuration Manager. You’ll gain expertise in managing modern desktop environments for enterprise users.Managing Microsoft 365 Tenant and Service Management
Learn how to plan and implement tenant configuration, manage services, and monitor health status. This section covers essential tasks for ensuring the continuous and secure operation of your organization’s Microsoft 365 tenant.Implementing Identity and Access Management
Explore how to manage identities using Azure Active Directory (Azure AD), implement multi-factor authentication (MFA), and configure conditional access policies to enhance security and access control.Configuring and Securing User Collaboration
Discover best practices for configuring Teams, SharePoint, and OneDrive to promote secure collaboration. You’ll learn how to manage data loss prevention (DLP) policies and other security settings to protect sensitive information.Ensuring Compliance and Security in Microsoft 365
Master the configuration of compliance solutions to meet regulatory requirements, manage information protection, and respond to data governance needs. This includes setting up retention policies and securing company data.Supporting and Troubleshooting Microsoft 365 Services
Develop skills in monitoring and troubleshooting Microsoft 365 services to identify and resolve issues effectively. This section emphasizes using tools and techniques to maintain optimal service health.
This training ensures you can manage, configure, and secure your organization’s Microsoft 365 environment to support modern workplace needs.
Instructor-Led Microsoft 365 Administrator Expert Training
Our instructor-led Microsoft 365 Certified: Administrator Expert (MD-102 + MS-102) training offers live, interactive sessions guided by certified Microsoft trainers. Through practical exercises and real-world scenarios, you’ll gain hands-on experience in deploying and managing Microsoft 365 services, from device management to advanced tenant administration.
By the end of the course, you’ll be prepared to manage complex Microsoft 365 environments and confidently pass the Administrator Expert certification exam.
Who Should Attend the Microsoft 365 Administrator Expert Training?
The MD-102 + MS-102 training is ideal for:
- IT Administrators, System Administrators, and Support Engineers responsible for deploying, managing, and maintaining Microsoft 365 services and infrastructure.
- Technical Support Specialists and Network Administrators looking to expand their expertise in enterprise Microsoft 365 management.
- IT Professionals preparing for the Microsoft 365 Certified: Administrator Expert certification exam to further their careers.
This course is perfect for those seeking to deepen their knowledge in Microsoft 365 administration and deliver robust solutions for modern business environments.
Excel in Microsoft 365 Administration with Comprehensive Training
By completing the Microsoft 365 Certified: Administrator Expert (MD-102 + MS-102) training, you’ll gain the skills to deploy and manage devices, configure tenant services, and secure Microsoft 365 environments effectively. This training will prepare you to support user productivity, maintain security and compliance, and optimize your organization’s use of Microsoft 365 solutions.
Develop advanced skills and prepare to excel in your IT career with Microsoft 365 administration. Enroll in our Administrator Expert training today and gain the expertise to manage comprehensive Microsoft 365 solutions and pass the Administrator Expert certification exam.
Frequently asked questions about the Microsoft MD-102 and MS-102 certification trainings (FAQ)
What is included in the Microsoft 365 Certified: Administrator Expert bundle?
This bundle combines the content of two key courses: MD-102 (Modern Desktop Administrator) and MS-102 (Microsoft 365 Administrator). It provides comprehensive training on managing Windows clients, configuring devices, and administrating Microsoft 365 services.
Who is this training designed for?
This bundle is ideal for IT administrators, system engineers, and support specialists responsible for deploying, managing, and securing Microsoft 365 environments in medium to large-scale enterprises.
What prior knowledge is recommended for this training?
Participants should have experience with Windows client management, basic knowledge of Microsoft 365 services, and a foundational understanding of device and identity management.
How does this training prepare for the Administrator Expert certification?
The training aligns with the objectives of both the MD-102 and MS-102 certification exams, equipping participants with the knowledge and skills required to succeed and earn the Administrator Expert credential.
What key skills will I gain from this bundle?
You will learn to deploy and configure Windows clients, manage identities using Azure Active Directory, ensure device security, troubleshoot network issues, and optimize collaboration through Microsoft 365 applications and services.
How is this training delivered, and does it include hands-on experience?
The training is instructor-led, featuring interactive sessions, real-world scenarios, and practical exercises to provide participants with the skills to apply their learning in a professional environment.
