Microsoft 365 Endpoint Administrator (MD-102T00)
Training plan
Module 1: Explore endpoint management
- Explore the Enterprise Desktop
- Explore Windows Editions
- Understand Azure Active Directory
- Manage Azure Active Directory identities
Module 2: Execute device enrollment
- Manage device authentication
- Enroll devices using Microsoft Configuration Manager
- Enroll devices using Microsoft Intune
Module 3: Configure profiles for user and devices
- Execute device profiles
- Oversee device profiles
- Maintain user profiles
Module 4: Examine application management
- Execute mobile application management
- Deploy and update applications
- Administer endpoint applications
Module 5: Manage authentication and compliance
- Protect identities in Active Directory Domain Services
- Enable organizational access
- Implement device compliance
- Generate inventory and compliance reports
Module 6: Manage endpoint security
- Deploy device data protection
- Manage Microsoft Defender for Endpoint
- Manage Microsoft Defender in Windows client
- Manage Microsoft Defender for Cloud Apps
Module 7: Deploy using on-premises based tools
- Assess deployment readiness
- Deploy using the Microsoft Deployment Toolkit
- Deploy using Microsoft Configuration Manager
Module 8: Deploy using cloud based tools
- Deploy Devices using Windows Autopilot
- Implement dynamic deployment methods
- Plan a transition to modern endpoint management
- Manage Windows 365
- Manage Azure virtual desktop
Recommended prerequisite knowledge
- Have a basic conceptual understanding of Microsoft Azure.
- Experience with Windows devices.
- Experience with Microsoft 365.
- Have a basic understanding of permissions and authentication.
- Have a basic understanding of computer networks.
- Practical knowledge of mobile device management.
- Completed role-based administrator training such as messaging, teamwork, security and compliance, or collaboration.
- A thorough understanding of DNS and basic working experience with Microsoft 365 services.
- A thorough understanding of general IT practices.
Credentials and certification
Exam features
- Code: MD-102
- Title: Endpoint Administrator
- Duration: 120 minutes
- Number of Questions: 40 to 60
- Questions Format: Multiple-choice, multiple-answer, scenario-based
- Passing Score: 700 out of 1000
- Cost: $0 (included in your training)
Exam topics
- Deploy Windows client
- Manage identity and compliance
- Manage, maintain, and protect devices
- Manage applications
Career Advancement Pathway
Advance to Expert-Level Certification
Completing your MD-102 (Microsoft 365 Certified: Endpoint Administrator Associate) certification opens the door to prestigious Expert-level credentials. This Associate certification serves as a foundation for advanced Microsoft 365 administration roles.
Next Step: Microsoft 365 Administrator Expert
Your MD-102 certification qualifies you to pursue the Microsoft 365 Certified: Administrator Expert certification by completing the MS-102 (Microsoft 365 Administrator) course. This Expert-level credential validates comprehensive skills in Microsoft 365 administration, security, and compliance management.
Expert Certification Path
- ✅ MD-102 (Endpoint Administrator Associate) – You’re here
- ➡️ MS-102 (Microsoft 365 Administrator) – Next step
- 🎯 Microsoft 365 Certified: Administrator Expert – Expert achievement
Alternative Pathways Available
The Microsoft 365 Administrator Expert certification recognizes multiple Associate-level foundations. If you hold certifications in related areas, you can also advance through alternative paths:
Why Pursue Expert Certification?
Career Benefits:
- Higher salary potential and advanced job opportunities
- Recognition as a senior Microsoft 365 professional
- Comprehensive expertise across all Microsoft 365 services
- Leadership roles in enterprise implementations
Technical Advancement:
- Deep knowledge of tenant configuration and management
- Advanced security and compliance implementation
- Complex identity and access management scenarios
- Enterprise-scale solution architecture
Ready to Advance?
Explore the Microsoft 365 Administrator Expert certification path and take the next step in your Microsoft 365 career journey.
Eccentrix Corner article/publication
Endpoint Administrator Training
Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) is a specialized certification that validates your ability to deploy, configure, secure, and manage modern desktop environments. Our training for MD-102 prepares IT professionals to manage devices and client applications in an enterprise environment. This course covers modern deployment strategies, Windows client management, security policies, and mobile device management to align with today’s business needs.
Whether you’re an IT professional aiming to enhance your skills or preparing for the MD-102 certification exam, our Endpoint Administrator training will provide you with the practical knowledge needed to manage and secure modern desktop infrastructure effectively.
Why Obtain the Modern Desktop Administrator Associate Certification?
Earning the Modern Desktop Administrator Associate certification demonstrates your expertise in deploying and managing Windows clients and supporting various desktop environments. As businesses move toward modern, flexible work arrangements, IT administrators need to ensure that devices remain secure and user experiences stay seamless. The MD-102 certification equips you with the skills necessary to manage client devices, deploy modern workplace solutions, and respond to IT challenges efficiently.
By mastering these skills, you’ll become an essential part of your organization’s IT team, ensuring optimal performance, security, and reliability of desktop and mobile systems.
Key Skills You Will Learn in the Microsoft 365 Modern Desktop Administrator Training
Our MD-102 training provides hands-on instruction to help you excel in managing and securing modern desktop infrastructure. Key topics include:
Deploying and Upgrading Windows Clients
Learn how to plan and implement Windows client deployments using modern tools like Windows Autopilot and Configuration Manager. You’ll gain knowledge of in-place upgrades, migrations, and the setup of new devices.Configuring and Managing Policies
Understand how to configure Group Policy Objects (GPOs) and Microsoft Intune policies for managing device compliance, user settings, and security. This section ensures you know how to control device configuration at an enterprise level.Managing Identity and Access
Explore how to integrate Azure Active Directory (Azure AD) and other identity management tools to manage user identities securely. You’ll learn how to implement multi-factor authentication (MFA) and conditional access policies to protect resources.Securing Devices and Applications
Gain expertise in securing Windows clients and applications with features such as Microsoft Defender, BitLocker, and Windows Update for Business. This section covers how to ensure data protection and device security in various environments.Supporting Remote Work Solutions
Learn how to support remote work by configuring and managing solutions that allow secure access to company resources. You’ll explore how to set up Windows Virtual Desktop (WVD) and other remote desktop solutions for a flexible workforce.Monitoring and Maintaining Client Systems
Develop skills in monitoring Windows client performance, identifying issues, and using troubleshooting tools to ensure reliable operation. This includes understanding diagnostic tools, event log analysis, and proactive maintenance strategies.
This training ensures you can deploy and manage a secure and productive environment using modern desktop and device management techniques.
Instructor-Led MD-102 Training for Comprehensive Learning
Our instructor-led Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) training provides live, interactive sessions with certified Microsoft trainers. Through practical exercises and real-world scenarios, you’ll gain hands-on experience in managing Windows client systems, deploying policies, and securing devices in an enterprise environment.
By the end of the course, you’ll be prepared to confidently manage modern desktop solutions and succeed in the MD-102 certification exam.
Who Should Attend the Modern Desktop Administrator Associate Training?
The MD-102 training is ideal for:
- IT Administrators, Support Engineers, and System Administrators responsible for deploying, configuring, and maintaining client devices and applications.
- Help Desk Professionals looking to expand their skills in managing enterprise desktops and mobile devices.
- IT Professionals preparing for the Modern Desktop Administrator Associate certification exam to advance their careers.
This course is perfect for those looking to strengthen their skills in modern desktop administration and manage secure, scalable IT solutions in a dynamic workplace.
Advance Your IT Career with the Modern Desktop Administrator Certification
By completing the Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) training, you’ll gain the skills needed to manage client applications, deploy Windows clients, and ensure device security within your organization. Whether you’re looking to advance in your career or build expertise in modern desktop management, this training will prepare you for success.
MD-102 Exam Success Strategies
Mastering the MD-102 certification requires more than technical knowledge – strategic preparation, effective time management, and optimal mental performance are equally crucial for success.
MD-102 Exam Statistics & Success Rates
- Average Pass Rate: 65-70% on first attempt (Microsoft Associate level average)
- Most Common Score Range: 720-780 for passing candidates
- Average Study Time: 6-8 weeks for experienced IT professionals
- Retake Rate: 25-30% of candidates require a second attempt
- Top Failure Areas: Co-management scenarios (35%), Autopilot configurations (28%), compliance policies (22%)
Study Method Comparison
| Study Approach | Duration | Pass rate | Best For |
|---|---|---|---|
|
Hands-on Practice Only |
4-5 weeks |
45-55% |
Experienced admins |
|
Documentation + Practice |
6-7 weeks |
70-75% |
Methodical learners |
|
Training + Labs + Practice |
6-8 weeks |
85-90% |
Comprehensive preparation |
|
Practice Tests Only |
2-3 weeks |
35-45% |
Not recommended |
Strategic Study Approach
- Create a 6-8 week study timeline – Don’t cram for this associate-level certification
- Follow the 70-20-10 rule – 70% hands-on practice in Intune, 20% reading documentation, 10% practice tests
- Focus on scenario-based learning – MD-102 emphasizes real-world troubleshooting over memorization
- Study in 90-minute focused blocks with 15-minute breaks to maximize retention
Common Exam Pitfalls to Avoid
- Don’t confuse Group Policy with Intune policies – understand when each applies in hybrid scenarios and co-management situations
- Co-management scenarios are heavily tested – know the workload slider configurations and which workloads can be managed by Configuration Manager vs. Intune
- Device compliance vs. device configuration policies have different purposes, scopes, and enforcement methods
- Windows Update for Business settings vs. traditional WSUS management – understand modern update deployment strategies
- Autopilot deployment modes – don’t mix up self-deploying, user-driven, and white glove scenarios
- Azure AD join vs. Hybrid Azure AD join – know when each is appropriate and their security implications
Topic Weight Distribution
| Exam Domain | Weight | Focus Areas | Priority |
|---|---|---|---|
|
Deploy Windows Client |
20-25% |
Autopilot, imaging, driver management |
High |
|
Manage Identity & Compliance |
25-30% |
Azure AD, conditional access, compliance |
Critical |
|
Manage, Maintain & Protect Devices |
35-40% |
Intune policies, co-management, updates |
Critical |
|
Manage Applications |
15-20% |
App deployment, store apps, Win32 apps |
Medium |
Exam Day Time Management
- Allocate 90 seconds per question on average – this gives buffer time for complex scenarios
- Read case studies completely first before attempting related questions
- Flag uncertain questions and return to them – don’t get stuck on difficult items
- Reserve 15 minutes at the end for reviewing flagged questions and checking answers
Managing Exam Stress & Performance
- Get 7-8 hours of quality sleep the night before – avoid last-minute cramming
- Arrive 30 minutes early to settle in and complete check-in procedures calmly
- Use deep breathing techniques if you feel overwhelmed during the exam
- Trust your preparation – your first instinct is usually correct on scenario questions
Technical Preparation Tips
- Practice with multiple tenants – understand how Intune behaves in different organizational scenarios
- Master the Intune admin center navigation – know where to find specific settings quickly
- Understand co-management scenarios – this is heavily weighted and often confuses candidates
- Review PowerShell cmdlets for endpoint management tasks, even if you prefer GUI methods
Final Week Preparation
- Take 2-3 practice exams to identify knowledge gaps and build confidence
- Review Microsoft’s official exam objectives one final time
- Avoid learning new concepts – focus on reinforcing what you already know
- Prepare your exam day logistics – route to test center, required identification, arrival time
Mental Preparation Strategies
- Visualize success scenarios – imagine yourself confidently answering questions
- Remind yourself of your hands-on experience – you’ve likely solved many of these problems before
- Stay positive during difficult questions – every candidate faces challenging scenarios
- Remember that 700/1000 passes – you don’t need perfection, just solid competency
How to Schedule Your MD-102 Exam
- Official Testing Provider: Pearson VUE is Microsoft’s authorized testing partner for MD-102
- Scheduling Process: Create a Pearson VUE account, search for “MD-102”, select your preferred test center and date
- Exam Cost: Included with your Eccentrix training – exam voucher provided for this associate-level certification
- Scheduling Timeline: Book at least 2-3 weeks in advance for better time slot availability
- Rescheduling Policy: Free rescheduling up to 24 hours before your exam appointment
- Required ID: Government-issued photo ID (passport, driver’s license) matching your registration name exactly
Success Mindset: Approach MD-102 as a validation of your existing endpoint management skills rather than a test of memorized facts. Your practical experience with Microsoft 365 and device management is your greatest asset.
Frequently Asked Questions about the MD-102 Modern Desktop Admin training (FAQ)
What topics are covered in the Microsoft 365 Certified: Modern Desktop Administrator Associate training?
The training includes deploying and managing Windows clients, configuring device and application policies, securing devices, integrating identity management, and supporting remote work solutions.
Who should enroll in this training?
This course is ideal for IT administrators, system administrators, and support engineers responsible for managing modern desktop environments in enterprise settings.
Do I need prior experience to take this course?
Yes, participants should have basic knowledge of Windows client management and familiarity with Microsoft 365 services to maximize learning outcomes.
How does this training prepare for the MD-102 certification exam?
The course is designed to align with the MD-102 certification objectives, ensuring participants gain the skills and knowledge required to pass the exam successfully.
What are the key skills gained from this course?
Participants will learn how to deploy and secure Windows devices, manage user access and identity, troubleshoot device performance, and support hybrid work solutions.
How does this course help in managing modern desktop solutions?
The training provides practical knowledge on configuring and maintaining secure, efficient, and scalable desktop environments tailored to modern workplace needs.
