Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate (MS721)
This four-day Microsoft Certified course is designed for candidates who are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Teams Rooms and Microsoft Surface Hub.
Collaboration communications systems engineers have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. They are proficient in managing and monitoring Teams Phone, meetings, and certified devices by using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Management portal, and the Microsoft Call Quality Dashboard. They deploy and configure Teams Phone with PSTN connectivity through Teams Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.
This training is a comprehensive preparation for the MS-721: Introduction to Teams meetings and calling exam to earn the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification.
4 days / 28 hours