Implement retention, eDiscovery, and Communication compliance in Microsoft Purview (SC-5007)
Training plan Module 1: Implement and manage retention with Microsoft Purview Overview of retention with Microsoft Purview Create and configure retention policies Create and configure adaptive scopes Create and publish retention labels Apply retention labels across Microsoft 365 services Configure event-based retention Module 2: Manage records and disposition with Microsoft Purview Plan for retention and […]
Configure and govern entitlement with Microsoft Entra ID (SC-5008)
Training plan Module 1: Plan and implement entitlement management Define access packages Exercise create and manage a resource catalog with Microsoft Entra entitlement management Configure entitlement management Exercise add terms of use acceptance report Exercise manage the lifecycle of external users with Microsoft Entra identity governance Configure and manage connected organizations Review per-user entitlements Module […]
Introduction to supply chain management in Dynamics 365 (AB-6005)
Training Plan Module 1: Describe Dynamics 365 finance and operations apps Describe enterprise resource planning (ERP) Describe use cases for using AI tools in finance and operations apps Explore the finance and operations user interface Module 2: Describe reporting and integration capabilities in Dynamics 365 finance and operations apps Describe built-in reporting capabilities Describe options […]
Secure and Govern your AI agent workforce (AB-6007)
Training plan Module 1: Get started with Microsoft Agent 365 Introduction to challenges for frontier firms What is Microsoft Agent 365? What are the benefits of using Microsoft Agent 365? Explore agent observability Implement governance across the agent lifecycle Protect agents using security capability Who uses Microsoft Agent 365? Module 2: Monitor and manage agents […]
Introduction to sales in Dynamics 365 (AB-6003)
Training plan Module 1: Describe the foundations of Dynamics 365 customer engagement apps Describe customer engagement apps in Dynamics 365 Describe the cross-solution capabilities of customer engagement apps Navigate to and within customer engagement apps Describe the Timeline feature in customer engagement apps Exercise – Navigate Dynamics 365 apps Explore prompting in Dynamics 365 apps […]
Introduction to navigating the modern Contact Center (AB-7011)
Training plan Module 1: Get started with Dynamics 365 Contact Center Overview of Dynamics 365 Contact Center Administer Dynamics 365 Contact Center Next generation self-service Integration with non-Microsoft services Service representative experience for Dynamics 365 Contact Center Connectors Channels in Dynamics 365 Contact Center Unified routing in Dynamics 365 Contact Center Contact center management Module […]
Introduction to service in Dynamics 365 (AB-6004)
Training plan Module 1: Describe the foundations of Dynamics 365 customer engagement apps Describe customer engagement apps in Dynamics 365 Describe the cross-solution capabilities of customer engagement apps Navigate to and within customer engagement apps Describe the Timeline feature in customer engagement apps Exercise – Navigate Dynamics 365 apps Explore prompting in Dynamics 365 apps […]
Introduction to finance in Dynamics 365 (AB-6002)
Training plan Module 1: Describe Dynamics 365 finance and operations apps Describe enterprise resource planning (ERP) Describe use cases for using AI tools in finance and operations apps Explore the finance and operations user interface Module 2: Describe reporting and integration capabilities in Dynamics 365 finance and operations apps Describe built-in reporting capabilities Describe options […]
Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate (MB800)
Ce parcours Microsoft de cinq jours fournit préparation à l’examen MB-800: Consultants fonctionnels Microsoft Dynamics 365 Business Central pour l’obtention de la certification Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate.
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB230)
Ce parcours Microsoft de quatre jours fournit une préparation à l’examen MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant pour l’obtention de la certification Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate.
Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate (AB250)
Transform contact center experiences with AI in Dynamics 365 (AB-250T00) Training plan Module 1: Implement an AI-powered contact center with Dynamics 365 Introduction to implementing Dynamics 365 Contact Center Configure Dynamics 365 Contact Center core capabilities Configure queues in Dynamics 365 Contact Center Configure routing in Dynamics 365 Contact Center Module 2: Configure channels in […]
Microsoft Certified: Dynamics 365 Sales AI Consultant Associate (AB210)
Accelerate sales pipelines with AI in Dynamics 365 (AB-210T00) Training plan Module 1: Configure Dynamics 365 Sales for AI-powered selling Transform customer experiences with AI in Dynamics 365 apps Discover Dynamics 365 Sales as an AI-powered sales solution Set up and configure Dynamics 365 Sales Module 2: Generate and qualify leads using AI in Dynamics […]
Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB310)
Ce parcours Microsoft de quatre jours fournit une préparation à l’examen MB-310: Consultant fonctionnel Microsoft Dynamics 365 Finance pour l’obtention de la certification et Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate.
Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate (MB500)
Ce parcours Microsoft de cinq jours fournit une préparation à l’examen MB-500: Microsoft Dynamics 365 : Développeur d’applications Finance and Operations pour l’obtention de la certification Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate.
Microsoft Certified: Agentic AI Business Solutions Architect (MB310-AB100)
Ce parcours Microsoft de neuf jours fournit une préparation aux examens MB-310 et MB-700 pour l’obtention de la certification Microsoft Certified: Dynamics 365: Finance and Operations Apps Solution Architect Expert.
Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB330)
Ce parcours Microsoft de cinq jours fournit une préparation à l’examen MB-330: Consultant fonctionnel en gestion de chaîne logistique Microsoft Dynamics 365 pour l’obtention de la certification Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate.
Microsoft Certified: Dynamics 365 Business Central Developer Associate (MB820)
Ce parcours Microsoft de cinq jours fournit préparation à l’examen MB-820: Microsoft Dynamics 365 Business Central Developer pour l’obtention de la certification Microsoft Certified: Dynamics 365 Business Central Developer Associate.
Prepare and visualize data with Microsoft Power BI (DP-605T00)
Training plan Module 1: Get data in Power BI Use Power BI Building blocks of Power BI Tour and use the Power BI service Module 2: Get data in Power BI Get data from files Get data from relational data sources Create dynamic reports with parameters Get data from a NoSQL database Get data from […]
Create and Manage Canvas Apps with Power Apps (PL-7001)
Training plan Module 1: Get started with Power Apps canvas apps Start Power Apps Exercise – Create your first app in Power Apps Power Apps data sources Exercise – Create an app from Excel using Copilot Use Power Apps with Power Automate and Power BI Designing a Power Apps app Module 2: Customize a canvas […]
Create and Manage Automated Processes by using Power Automate (PL-7002)
Training plan Module 1: Get started with Power Automate Introducing Power Automate Create your first flow Exercise – Create recurring flows Exercise – Monitor incoming emails Exercise – Share flows Troubleshoot flows Module 2: Build approval flows with Power Automate Provide solutions to real-world scenarios. Exercise – Build an approval request Exercise – Create a […]
