Microsoft 365 Certified: Modern Desktop Administrator Associate (MD100-101)

Windows Client (MD-100T00)

Module 1: Installing Windows

This module covers installing the Windows client OS. Students will learn the different editions of Windows client, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.

• Introducing Windows Client
• Windows Client Editions and Requirements
• Installation Methods
• Upgrading and Migrating Windows Clients
• Deployment Methods

Module 2: Configuring Authorization & Authentication

This module introduces the tools and features of Windows for authorizing access to Windows clients. Students will learn about methods for how users sign-in to Windows. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.

• Authentication
• Managing Users and Groups
• Configuring User Account Control
• Implementing Device Registration

Module 3: Post-installation Configuration and Personalization

This module covers common post-installation tasks in Windows client. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.

• Configure and Customize the Windows Start Menu
• Common Configuration Options
• Advanced Configuration Methods
• Managing Drivers and Devices

Module 4: Updating Windows

In this module, Students will learn about keeping Windows clients up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.

• Windows Servicing Model
• Updating Windows

Module 5: Configuring Networking

In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.

• Configure IP Network Connectivity
• Implement Name Resolution
• Implement Wireless Network Connectivity
• Remote Access Overview
• Remote Management

Module 6: Configuring Storage

This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.

• Managing Storage
• Managing Disks and Volumes
• Managing Storage Spaces

Module 7: Configuring Data Access and Usage

In this module, Students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. Students will also learn configuring settings through methods such as local and group policy. The module will conclude with configuring OneDrive and Work Folders.

• Overview of File Systems
• Configuring and Managing File Access
• Configuring and Managing Shared Folders
• Managing User Files

Module 8: Managing Apps in Windows Client

In this module, Students will be introduced to App management in Windows. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover managing Microsoft Edge.

• Providing Apps to Users
• Managing Universal Windows Apps
• Managing the Microsoft Edge Browser

Module 9: Configuring Threat Protection and Advanced Security

This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.

• Malware and Threat Protection
• Microsoft Defender
• Connection Security Rules
• Advanced Protection Methods

Module 10: Supporting the Windows Client Environment

This module will cover the Windows architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimize Windows.

• Windows Architecture
• Support and Diagnostic Tools
• Monitoring and Troubleshooting Computer Performance

Module 11: Troubleshooting Files & Applications

This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.

• File Recovery in Windows
• Application Troubleshooting

Module 12: Troubleshooting the OS

In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.

• Troubleshooting Windows Startup
• Troubleshooting Operating System Service Issues

Module 13: Troubleshooting Hardware and Drivers

This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.

• Troubleshooting Device Driver Failures
• Overview of Hardware Troubleshooting
• Troubleshooting Physical Failures

Managing Modern Desktops (MD-101T00)

Module 1: Modern Management

This module explains the concepts of supporting the desktop through it's entire lifecycle. Finally, students will be introduced to the tools and strategies used for desktop deployment. Students well be introduced to the concept of directory in the cloud with Azure AD. Students will learn the similarities and differences between Azure AD and Active Directory DS and how to synchronize between the two. Students will explore identity management in Azure AD and learn about identity protection using Windows Hello for Business, as well as Azure AD Identity Protection and multi-factor authentication.

• The Enterprise Desktop
• Azure AD Overview
• Managing Identities in Azure AD

Module 2: Device Enrollment

This module will also cover Azure AD join and will be introduced to Microsoft Endpoint Manager, as well as learn how to configure policies for enrolling devices to Endpoint Manager and Intune.

• Manage Device Authentication
• Device Enrollment using Microsoft Endpoint Configuration Manager
• Device Enrollment using Microsoft Intune

Module 3: Configuring Profiles

This module dives deeper into Intune device profiles including the types of device profiles and the difference between built-in and custom profiles. The student will learn about assigning profiles to Azure AD groups and monitoring devices and profiles in Intune. You will be introduced to the various user profile types that exist in Windows for on-premises devices. You will learn about the benefits of various profiles and how to switch between types of profiles. You will examine how Folder Redirection works and how to set it up. The lesson will then conclude with an overview of Enterprise State roaming and how to configure it for Azure AD devices.

• Configuring Device Profiles
• Managing User Profiles

Module 4: Application Management

In this module, students learn about application management on-premise and cloud-based solutions. This module will cover how to manage Office 365 ProPlus deployments in Endpoint Manager as well as how to manage apps on non-enrolled devices. The module will also include managing Win32 apps and deployment using the Microsoft Store for Business. This module will conclude with an overview of Microsoft Edge and Enterprise Mode.

• Implement Mobile Application Management (MAM)
• Deploying and updating applications
• Administering applications

Module 5: Managing Authentication in Azure AD

This module covers the various solutions for managing authentication. The student will also learn about the different types of VPNs. This module also covers compliance policies and how to create conditional access policies.

• Protecting Identities in Azure AD
• Enabling Organization Access
• Implement Device Compliance Policies
• Using Reporting

Module 6: Managing Security

In this module, students will learn about data protection. Topics will include Windows & Azure Information Protection, and various encryption technologies supported in Windows. This module also covers key capabilities of Microsoft Defender for Endpoint and how to implement these capabilities on devices in your organization. The module concludes using Microsoft Defender and using functionalities such as antivirus, firewall and Credential Guard.

• Implement device data protection
• Managing Microsoft Defender for Endpoint
• Managing Microsoft Defender in Windows Client

Module 7: Deployment using Microsoft Endpoint Manager - Part 1

In this two-part module, students well be introduced to deployment using Microsoft Endpoint Manager. Part 1 will cover the tools for assessing the infrastructure and planning a deployment, followed by deployment using the Microsoft Deployment Toolkit and Endpoint Configuration Manager.

• Assessing Deployment Readiness
• On-Premise Deployment Tools and Strategies

Module 8: Deployment using Microsoft Endpoint Manager - Part 2

This module continues with deployment using Microsoft Endpoint Manager. In part two, the student will learn about using Windows Autopilot and deployment using Microsoft Intune. This module will also include dynamic OS deployment methods, such as Subscription Activation. The module will conclude learning how Co-Management can be used to transitioning to modern management. Finally, students will be introduced to Azure Virtual Desktops and how to configure and manage cloud PC using Windows 365.

• Deploying New Devices
• Dynamic Deployment Methods
• Planning a Transition to Modern Management
• Managing Virtual Desktops

Module 9: Managing Updates and Using Analytics

This module covers managing updates to Windows. This module introduces the servicing options for Windows clients. Students will learn the different methods for deploying updates and how to configure windows update policies. Finally, students will learn how to ensure and monitor updates using Desktop Analytics.

• Updating Windows Clients
• Windows Update for Business
• Desktop Analytics
• Endpoint Analytics