Microsoft 365 Certified: Modern Desktop Administrator Associate (MD100-101)

This ten-day certification track training is composed of two parts:

Windows Client (MD-100T00)

In this five-day course, students will learn how to support and configure Windows desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 and later operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows client OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows clients.

Managing Modern Desktops (MD-101T00)

In this five-day course, students will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to implement an update strategy. Students will be introduced to key components of modern management and co-management strategies. This course also covers what it takes to incorporate Microsoft Intune into your organization. Students will also learn about methods for deployment and management of apps and browser-based applications. Students will be introduced to the key concepts of security in modern management including authentication, identities, access, and compliance policies. Students will be introduced to technologies such Azure Active Directory, Azure Information Protection and Microsoft Defender for Endpoint, as well as how to leverage them to protect devices and data.

This training is a comprehensive preparation to the exams MD-100 and MD-101 to help participants obtain the Microsoft 365 Certified: Modern Desktop Administrator Associate certification. 

You can purchase an individual part of this certification track - contact us for the details.


A preferential rate (-15%) applies to the regular cost for non-profit organizations, as well as the government sector. In addition, you can benefit from additional advantages through a corporate agreement when you need to train several people or teams in your company. Contact us for details.

Public class

Virtual classroom
Tentative dateTentative date
April 17 2023
Virtual classroom
Tentative dateTentative date
May 29 2023
Virtual classroom
Tentative dateTentative date
July 17 2023
Virtual classroom
Tentative dateTentative date
August 28 2023
10 days / 70 hours

Private class

On site / Virtual classroom
Minimum no. of participants: 5
10 days / 70 hours
Price on request
English or French
Training plan: 

Windows Client (MD-100T00)

Module 1: Explore the Windows client

  • Describe the Windows client
  • Explore what's new in Windows client
  • Evaluate the benefits of Windows client for small and medium-sized organizations
  • Explain desktop management in an enterprise environment

Module 2: Examine Windows client editions and requirements

  • Examine Windows client editions and capabilities
  • Select a Windows client edition
  • Examine Windows hardware requirements

Module 3: Evaluate Windows client installation methods

  • Explore Windows client installation methods
  • Describe installation methods for Windows client
  • Examine the process of installing the Windows client
  • Evaluate new deployment options

Module 4: Upgrade and migrate Windows clients

  • Examine the process of upgrading Windows clients
  • Explore supported upgrade paths
  • Examine the process of migrating Windows clients
  • Compare upgrade and migration considerations
  • Evaluate common upgrade and migration scenarios

Module 5: Evaluate deployment methods

  • Examine deployment options for Windows client
  • Explore imaging and autopilot
  • Explore deployment strategies
  • Explore deployment tools
  • Explore the User State Migration Tool
  • Explore client virtualization

Module 6: Explore authentication

  • Explore authentication and authorization
  • Explore user account types
  • Manage local users and groups
  • Explore domains and workgroups
  • Explore credential manager
  • Explore Windows Hello
  • Configure password policies and user properties
  • Explore user profiles and their contents

Module 7: Manage users and groups

  • Explore Active Directory
  • Compare Active Directory Domain Services and Azure Active Directory
  • Sign in to a domain
  • Manage users and groups using Active Directory

Module 8: Configure User Account Control

  • Explore User Account Control
  • Examine how UAC works
  • Understand UAC elevation prompts
  • Configure UAC notification settings

Module 9: Implement device registration

  • Understand the challenges to data access for multiple device types
  • Explore the Microsoft device strategy framework
  • Explore device registration
  • Examine how device registration works
  • Assess infrastructure requirements to support device registration
  • Register and enroll devices

Module 10: Explore common configuration options

  • Customize the user interface
  • Explore the action center
  • Use the settings app
  • Use the Control Panel
  • Examine the display options
  • Evaluate options for mobile devices
  • Configure power plans
  • Examine Windows client privacy features

Module 11: Explore advanced configuration methods

  • Explore Windows activation
  • Explain Group Policy
  • Apply Group Policy Objects
  • Explore Windows PowerShell
  • Use Windows PowerShell
  • Deploy a custom Start menu in Windows 10
  • Deploy a custom Start menu in Windows 11

Module 12: Manage drivers and device peripherals

  • Examine device drivers
  • Manage device peripherals
  • Examine printer configuration
  • Understand Type 3 and 4 printer drivers
  • Manage client-side printing
  • Manage print server properties

Module 13: Configure IP network connectivity

  • Explore Windows network configuration
  • Explore IPv4 settings
  • Define subnets for IPv4 networks
  • Explain public and private IP addressing
  • Implement automatic IPv4 addressing
  • Examine tools for configuring network settings
  • Examine tools for troubleshooting network connections
  • Examine IPv6 addressing
  • Explore IPv6 in Windows client

Module 14: Explore name resolution

  • Explain how name resolution works
  • Explore the domain name system
  • Troubleshoot name resolution

Module 15: Configure wireless network connectivity

  • Examine wireless network technologies
  • Configure Wi-Fi settings and profiles
  • Configure wireless display with Miracast

Module 16: Explore remote access

  • Explore virtual private networks
  • Create a VPN connection in Windows client
  • Describe Always On VPN

Module 17: Employ remote management

  • Examine Remote Desktop
  • Use Remote Assistance
  • Examine Remote Desktop services
  • Use remote commands in Windows PowerShell
  • Describe Windows Admin Center

Module 18: Manage storage on Windows clients

  • Understand storage options
  • Examine network and cloud storage options
  • Describe Master Boot Record and Grid Partition Table partitions
  • Describe dynamic disks
  • Explore disk management tools
  • Describe simple volumes
  • Compare mirrored, spanned and striped volumes
  • Manage existing volumes

Module 19: Maintain disks and volumes

  • Monitor storage usage
  • Understand disk optimization
  • Explore file and folder compression

Module 20: Implement Storage Spaces

  • Explore Storage Spaces
  • Examine features of Storage Spaces
  • Examine scenarios for Storage Spaces

Module 21: Explore Windows client file systems

  • Examine the File Allocation Table (FAT) file system
  • Examine the New Technology File System (NTFS)
  • Examine the Resilient file system

Module 22: Configure and manage file access

  • Explore tools used for managing files and folders
  • Understand file and folder permissions
  • Understand permission inheritance
  • Implement conditions to limit file and folder access
  • Understand effective permissions
  • Use the effective access feature
  • Examine permissions when copying and moving files

Module 23: Configure and manage shared folders

  • Explore shared folders
  • Examine methods available for connecting to share folders
  • Examine shared folder properties
  • Combine shared folder and NTFS permissions

Module 24: Manage user files

  • Understand Windows Libraries
  • Evaluate OneDrive
  • Enable OneDrive
  • Examine Work Folders

Module 25: Provide apps to users

  • Explore types of Windows apps
  • Examine methods for deploying desktop apps
  • Install desktop apps manually
  • Automate desktop app installation
  • Install Microsoft 365 apps

Module 26: Manage Universal Windows Platform apps

  • Compare Microsoft Store and Microsoft Store for Business
  • Manage access to Microsoft Store apps
  • Configure assigned access to a single store app

Module 27: Manage the Microsoft Edge browser

  • Examine the Microsoft Edge browser
  • Configure Microsoft Edge
  • Examine privacy features in Microsoft Edge
  • Manage Microsoft Edge extensions
  • Implement Internet Explorer mode
  • Explain Microsoft Edge Insider channels
  • Troubleshoot common Microsoft Edge issues

Module 28: Explore the Windows servicing model

  • Examine the Windows servicing model
  • Explore the Windows client servicing channels
  • Examine Windows Update options

Module 29: Update Windows clients

  • Examine Windows Update settings in Windows clients
  • Use a WSUS server to deploy updates
  • Update clients using Windows Update for Business
  • Use Group Policy settings to configure Windows Update
  • Troubleshoot Windows updates

Module 30: Explore malware and threat protection

  • Explain malware
  • Determine possible mitigations for malware threats
  • Understand phishing scams
  • Explain common network-related security threats
  • Determine mitigations for network-related security threats

Module 31: Explore Microsoft Defender

  • Explain Microsoft Defender Antivirus
  • Understand Firewalls
  • Explain Windows Defender Firewall
  • Examine network location profiles
  • Explain Windows Defender Firewall with Advanced Security

Module 32: Explore device encryption features

  • Examine BitLocker
  • Evaluate BitLocker and TPMs
  • Recover a BitLocker-encrypted drive
  • Assess Encrypting Files System

Module 33: Explore connection security rules

  • Explain IPSec
  • Explain connection security rules
  • Explore authentication options
  • Monitor security policies and active connections

Module 34: Explore advanced protection methods

  • Explore the Security Compliance Toolkit
  • Use AppLocker to control applications
  • Use AppLocker to control Universal Windows Platform apps
  • Secure data in the enterprise
  • Understand Microsoft Defender for Endpoint

Module 35: Explore troubleshooting methodologies

  • Examine the Enterprise Desktop Support Technician role
  • Examine the Desktop Support Environment
  • Explore key stages and terminology of a troubleshooting methodology
  • Examine the process of problem reporting

Module 36: Explore Windows architecture

  • Compare Windows client devices
  • Examine the Windows client architecture
  • Examine the Windows registry
  • Use the Windows registry editor

Module 37: Explore support and diagnostic tools

  • Examine Task Manager
  • Examine Resource Monitor
  • Examine Event Viewer
  • Explain Performance Monitor
  • Explain Reliability Monitor
  • Compare Process Explorer and Process Monitor
  • Examine the Diagnostics and Recovery Toolset
  • Use the Steps Recorder
  • Explore the Microsoft Management Console
  • Explore additional tools

Module 38: Monitor and troubleshoot Windows client performance

  • Examine key performance components in Windows client
  • Establish a performance baseline
  • Monitor Windows client performance
  • Optimize disk and memory performance
  • Configure Windows client search indexes

Module 39: Employ file recovery in Windows client

  • Explain the importance of file recovery
  • Explain file history
  • Protect files using Azure Backup
  • Restore files using Backup and Restore Windows 7
  • Restore files using the Previous Versions tab
  • Compare file recovery options
  • Troubleshoot-file-recovery-options

Module 40: Explore application troubleshooting

  • Troubleshoot Windows Installer issues
  • Resolve desktop app deployment issues
  • Identify issues related to desktop app operations
  • Resolve issues related to desktop app operations
  • Resolve issues related to Universal Windows Platform apps
  • Troubleshoot common Microsoft 365 app issues
  • Explore the Application Compatibility Toolkit

Module 41: Troubleshoot Windows startup

  • Explore the Windows client startup architecture
  • Compare device recovery procedures
  • Use the Windows Recovery Environment
  • Explore advanced startup options
  • Use the Reset This PC feature
  • Examine the System Restore feature
  • Explore additional recovery tools in Windows Recovery Environment
  • Explore the Windows client Boot Configuration Data store
  • Configure the BCD settings

Module 42: Troubleshoot operating system service issues

  • Examine operating system services
  • Identify failed operating system services
  • Disable operating system services
  • Troubleshoot locked accounts in Windows clients
  • Identify sign-in errors

Module 43: Troubleshoot device driver failures

  • Examine tools for managing and troubleshooting device drivers
  • Use driver roll back
  • Manage signed drivers
  • Stage device drivers
  • Restrict device installation

Module 44: Explore physical hardware troubleshooting

  • Identify hardware-related problems
  • Troubleshoot USB devices
  • Troubleshoot wireless devices
  • Gather hardware information
  • Use best practices to troubleshoot hardware issues

Module 45: Troubleshoot physical failures on Windows clients

  • Examine factors when replacing devices
  • Explore common vulnerabilities on hardware devices
  • Examine guidelines for replacing hardware
  • Diagnose memory problems
  • Diagnose and troubleshoot disk problems

Managing Modern Desktops (MD-101T00)

Module 1: Examine the enterprise desktop

  • Examine benefits of modern management
  • Examine the enterprise desktop lifecycle model
  • Examine planning and purchasing
  • Examine desktop deployment
  • Plan an application deployment
  • Plan for operations and support
  • Plan for upgrades and retirement

Module 2: Explore Azure Active Directory

  • Examine Azure Active Directory
  • Compare Azure AD and Active Directory Domain Services
  • Examine Azure AD as a directory service for cloud apps
  • Compare Azure AD Premium P1 and P2 plans
  • Examine Azure AD Domain Services

Module 3: Manage identities in Azure Active Directory

  • Examine RBAC and user roles in Azure AD
  • Create and manage users in Azure AD
  • Create and manage groups in Azure AD
  • Use Windows PowerShell cmdlets to manage Azure AD objects
  • Synchronize objects from AD DS to Azure AD

Module 4: Manage device authentication

  • Describe Azure AD join
  • Examine Azure AD join prerequisites limitations and benefits
  • Join devices to Azure AD
  • Manage devices joined to Azure AD

Module 5: Enroll devices using Microsoft Endpoint Configuration Manager

  • Deploy the Microsoft Endpoint Configuration Manager client
  • Monitor the Microsoft Endpoint Configuration Manager client
  • Manage the Microsoft Endpoint Configuration Manager client

Module 6: Enroll devices using Microsoft Intune

  • Manage mobile devices with Intune
  • Enable mobile device management
  • Explain considerations for device enrollment
  • Manage corporate enrollment policy
  • Enroll Windows devices in Intune
  • Enroll Android devices in Intune
  • Enroll iOS devices in Intune
  • Explore device enrollment manager
  • Monitor device enrollment
  • Manage devices remotely

Module 7: Implement device profiles

  • Explore Intune device profiles
  • Create device profiles
  • Create a custom device profile

Module 8: Monitor device profiles

  • Monitor device profiles in Intune
  • Manage device sync in Intune
  • Manage devices in Intune using scripts

Module 9: Manage user profiles

  • Examine user profile
  • Explore user profile types
  • Examine options for minimizing user profile size
  • Deploy and configure folder redirection
  • Sync user state with Enterprise State Roaming
  • Configure Enterprise State Roaming in Azure

Module 10: Implement mobile application management

  • Examine mobile application management
  • Examine considerations for mobile application management
  • Prepare line-of-business apps for app protection policies
  • Implement mobile application management policies in Intune
  • Manage mobile application management policies in Intune

Module 11: Deploy and update applications

  • Deploy applications with Intune
  • Add apps to Intune
  • Manage Win32 apps with Intune
  • Deploy applications with Configuration Manager
  • Deploying applications with Group Policy
  • Assign and publish software
  • Explore Microsoft Store for Business
  • Examine Microsoft Store for Business prerequisites
  • Implement Microsoft Store for Business
  • Obtain apps based on your licensing model
  • Use Microsoft Store for Business
  • Assign apps to company employees

Module 12: Administer applications

  • Manage apps with Intune
  • Manage Apps on non-enrolled devices
  • Deploy Microsoft 365 Apps with Intune
  • Additional Microsoft 365 Apps Deployment Tools
  • Configure Microsoft Edge Internet Explorer mode
  • App Inventory Review

Module 13: Implement device data protection

  • Explore Windows Information Protection
  • Plan Windows Information Protection
  • Implement and use Windows Information Protection
  • Explore Encrypting File System in Windows client
  • Explore BitLocker

Module 14: Manage Microsoft Defender for Endpoint

  • Explore Microsoft Defender for Endpoint
  • Examine key capabilities of Microsoft Defender for Endpoint
  • Explore Windows Defender Application Control and Device Guard
  • Explore Microsoft Defender Application Guard
  • Examine Windows Defender Exploit Guard
  • Explore Windows Defender System Guard

Module 15: Manage Microsoft Defender in Windows client

  • Explore Windows Security Center
  • Explore Windows Defender Credential Guard
  • Manage Microsoft Defender Antivirus
  • Manage Windows Defender Firewall
  • Explore Windows Defender Firewall with Advanced Security

Module 16: Protect identities in Azure AD

  • Explore Windows Hello for Business
  • Deploy Windows Hello
  • Manage Windows Hello for Business
  • Explore Azure AD identity protection
  • Manage self-service password reset in Azure AD
  • Implement Azure Active Directory Multi-Factor Authentication

Module 17: Enable organizational access

  • Enable access to organization resources
  • Explore VPN types and configuration
  • Explore Always On VPN
  • Deploy Always On VPN

Module 18: Implement device compliance policies

  • Protect access to resources using Intune
  • Explore device compliance policy
  • Deploy a device compliance policy
  • Explore conditional access
  • Create conditional access policies

Module 19: Generate inventory and compliance reports

  • Report enrolled devices inventory in Intune
  • Monitor and report device compliance
  • Build custom Intune inventory reports
  • Access Intune using Microsoft Graph API

Module 20: Assess deployment readiness

  • Examine deployment guidelines
  • Explore readiness tools
  • Assess application compatibility
  • Explore tools for application compatibility mitigation
  • Prepare network and directory for deployment
  • Plan a pilot

Module 21: Deploy using the Microsoft Deployment Toolkit

  • Evaluate traditional deployment methods
  • Set up the Microsoft Deployment Toolkit for client deployment
  • Manage and deploy images using the Microsoft Deployment Toolkit

Module 22: Deploy using Endpoint Configuration Manager

  • Explore client deployment using Configuration Manager
  • Examine deployment components of Configuration Manager
  • Manage client deployment using Configuration Manager
  • Plan in-place upgrades using Configuration Manager

Module 23: Deploy new devices

  • Use Autopilot for modern deployment
  • Examine requirements for Windows Autopilot
  • Prepare device IDs for Autopilot
  • Implement device registration and out-of-the-box customization
  • Examine Autopilot scenarios
  • Troubleshoot Windows Autopilot

Module 24: Implement dynamic deployment methods

  • Examine Subscription Activation
  • Deploy using provisioning packages
  • Use Windows Configuration Designer
  • Use Azure AD join with automatic MDM enrollment

Module 25: Plan a transition to modern management

  • Explore using co-management to transition to modern management
  • Examine prerequisites for co-management
  • Evaluate modern management considerations
  • Evaluate upgrades and migrations in modern transitioning
  • Migrate data when modern transitioning
  • Migrate workloads when modern transitioning

Module 26: Manage Cloud PCs and Virtual Desktops

  • Examine Windows Virtual Desktop
  • Explore Windows 365
  • Configure Windows 365
  • Manage Windows 365

Module 27: Update Windows client

  • Compare Windows client servicing options and channels
  • Examine methods for applying updates to Windows client
  • Examine Windows Update settings in Windows client
  • Use Group Policy settings to configure Windows Update
  • Explore Windows Insider for Business

Module 28: Update clients using Windows Update for Business

  • Explore Windows Update for Business
  • Configure Windows Update for Business
  • Enable Delivery Optimization for Windows updates
  • Evaluate scenarios for using Windows Update for Business

Module 29: Explore Desktop Analytics

  • Explore Desktop Analytics
  • Configure Desktop Analytics
  • Explore compatibility assessment
  • Monitor health status
  • Monitor updates
  • Prepare deployment plans

Module 30: Explore Endpoint Analytics

  • Enroll devices in Endpoint Analytics
  • Monitor startup performance and restarts
  • Monitor application reliability
  • Use Endpoint Analytics to monitor transition to modern management
  • One FREE attendance to the Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC900) training
  • One year access to the class recording
  • 180 days access to the lab environment after class
  • Two vouchers to take the exams
  • Up to date courseware with Microsoft Learn
  • One year subscription to the All Access Pass library containing hundreds of complementary practice labs
  • Microsoft course achievement badge
  • Basic understanding of computer networks and hardware concepts
  • Basic understanding of OS and Application concepts
  • Experience with using the Windows OS
  • The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.
Certification information: 

Exam characteristics:

  • Exam codes: MD-100 and MD-101
  • Cost: 0$ (included in your training)
  • Skills measured
    • Deploy Windows
    • Manage devices and data
    • Configure connectivity
    • Maintain Windows
    • Deploy and update operating systems
    • Manage policies and profiles
    • Manage and protect devices
    • Manage apps and data
  • All details... 

Contact us for more information on pricing::

Office: 1-888-718-9732
E-mail: info@eccentrix.ca

130, King Street West, Suite 1800
Toronto, Ontario M5X 1E3