Microsoft 365 Certified: Modern Desktop Administrator Associate (MD100-101)

Windows Client (MD-100T00)

Module 1: Explore the Windows client

• Describe the Windows client
• Explore what's new in Windows client
• Evaluate the benefits of Windows client for small and medium-sized organizations
• Explain desktop management in an enterprise environment

Module 2: Examine Windows client editions and requirements

• Examine Windows client editions and capabilities
• Select a Windows client edition
• Examine Windows hardware requirements

Module 3: Evaluate Windows client installation methods

• Explore Windows client installation methods
• Describe installation methods for Windows client
• Examine the process of installing the Windows client
• Evaluate new deployment options

Module 4: Upgrade and migrate Windows clients

• Examine the process of upgrading Windows clients
• Explore supported upgrade paths
• Examine the process of migrating Windows clients
• Compare upgrade and migration considerations
• Evaluate common upgrade and migration scenarios

Module 5: Evaluate deployment methods

• Examine deployment options for Windows client
• Explore imaging and autopilot
• Explore deployment strategies
• Explore deployment tools
• Explore the User State Migration Tool
• Explore client virtualization

Module 6: Explore authentication

• Explore authentication and authorization
• Explore user account types
• Manage local users and groups
• Explore domains and workgroups
• Explore credential manager
• Explore Windows Hello
• Configure password policies and user properties
• Explore user profiles and their contents

Module 7: Manage users and groups

• Explore Active Directory
• Compare Active Directory Domain Services and Azure Active Directory
• Sign in to a domain
• Manage users and groups using Active Directory

Module 8: Configure User Account Control

• Explore User Account Control
• Examine how UAC works
• Understand UAC elevation prompts
• Configure UAC notification settings

Module 9: Implement device registration

• Understand the challenges to data access for multiple device types
• Explore the Microsoft device strategy framework
• Explore device registration
• Examine how device registration works
• Assess infrastructure requirements to support device registration
• Register and enroll devices

Module 10: Explore common configuration options

• Customize the user interface
• Explore the action center
• Use the settings app
• Use the Control Panel
• Examine the display options
• Evaluate options for mobile devices
• Configure power plans
• Examine Windows client privacy features

Module 11: Explore advanced configuration methods

• Explore Windows activation
• Explain Group Policy
• Apply Group Policy Objects
• Explore Windows PowerShell
• Use Windows PowerShell
• Deploy a custom Start menu in Windows 10
• Deploy a custom Start menu in Windows 11

Module 12: Manage drivers and device peripherals

• Examine device drivers
• Manage device peripherals
• Examine printer configuration
• Understand Type 3 and 4 printer drivers
• Manage client-side printing
• Manage print server properties

Module 13: Configure IP network connectivity

• Explore Windows network configuration
• Explore IPv4 settings
• Define subnets for IPv4 networks
• Explain public and private IP addressing
• Implement automatic IPv4 addressing
• Examine tools for configuring network settings
• Examine tools for troubleshooting network connections
• Examine IPv6 addressing
• Explore IPv6 in Windows client

Module 14: Explore name resolution

• Explain how name resolution works
• Explore the domain name system
• Troubleshoot name resolution

Module 15: Configure wireless network connectivity

• Examine wireless network technologies
• Configure Wi-Fi settings and profiles
• Configure wireless display with Miracast

Module 16: Explore remote access

• Explore virtual private networks
• Create a VPN connection in Windows client
• Describe Always On VPN

Module 17: Employ remote management

• Examine Remote Desktop
• Use Remote Assistance
• Examine Remote Desktop services
• Use remote commands in Windows PowerShell
• Describe Windows Admin Center

Module 18: Manage storage on Windows clients

• Understand storage options
• Examine network and cloud storage options
• Describe Master Boot Record and Grid Partition Table partitions
• Describe dynamic disks
• Explore disk management tools
• Describe simple volumes
• Compare mirrored, spanned and striped volumes
• Manage existing volumes

Module 19: Maintain disks and volumes

• Monitor storage usage
• Understand disk optimization
• Explore file and folder compression

Module 20: Implement Storage Spaces

• Explore Storage Spaces
• Examine features of Storage Spaces
• Examine scenarios for Storage Spaces

Module 21: Explore Windows client file systems

• Examine the File Allocation Table (FAT) file system
• Examine the New Technology File System (NTFS)
• Examine the Resilient file system

Module 22: Configure and manage file access

• Explore tools used for managing files and folders
• Understand file and folder permissions
• Understand permission inheritance
• Implement conditions to limit file and folder access
• Understand effective permissions
• Use the effective access feature
• Examine permissions when copying and moving files

Module 23: Configure and manage shared folders

• Explore shared folders
• Examine methods available for connecting to share folders
• Examine shared folder properties
• Combine shared folder and NTFS permissions

Module 24: Manage user files

• Understand Windows Libraries
• Evaluate OneDrive
• Enable OneDrive
• Examine Work Folders

Module 25: Provide apps to users

• Explore types of Windows apps
• Examine methods for deploying desktop apps
• Install desktop apps manually
• Automate desktop app installation
• Install Microsoft 365 apps

Module 26: Manage Universal Windows Platform apps

• Compare Microsoft Store and Microsoft Store for Business
• Manage access to Microsoft Store apps
• Configure assigned access to a single store app

Module 27: Manage the Microsoft Edge browser

• Examine the Microsoft Edge browser
• Configure Microsoft Edge
• Examine privacy features in Microsoft Edge
• Manage Microsoft Edge extensions
• Implement Internet Explorer mode
• Explain Microsoft Edge Insider channels
• Troubleshoot common Microsoft Edge issues

Module 28: Explore the Windows servicing model

• Examine the Windows servicing model
• Explore the Windows client servicing channels
• Examine Windows Update options

Module 29: Update Windows clients

• Examine Windows Update settings in Windows clients
• Use a WSUS server to deploy updates
• Update clients using Windows Update for Business
• Use Group Policy settings to configure Windows Update
• Troubleshoot Windows updates

Module 30: Explore malware and threat protection

• Explain malware
• Determine possible mitigations for malware threats
• Understand phishing scams
• Explain common network-related security threats
• Determine mitigations for network-related security threats

Module 31: Explore Microsoft Defender

• Explain Microsoft Defender Antivirus
• Understand Firewalls
• Explain Windows Defender Firewall
• Examine network location profiles
• Explain Windows Defender Firewall with Advanced Security

Module 32: Explore device encryption features

• Examine BitLocker
• Evaluate BitLocker and TPMs
• Recover a BitLocker-encrypted drive
• Assess Encrypting Files System

Module 33: Explore connection security rules

• Explain IPSec
• Explain connection security rules
• Explore authentication options
• Monitor security policies and active connections

Module 34: Explore advanced protection methods

• Explore the Security Compliance Toolkit
• Use AppLocker to control applications
• Use AppLocker to control Universal Windows Platform apps
• Secure data in the enterprise
• Understand Microsoft Defender for Endpoint

Module 35: Explore troubleshooting methodologies

• Examine the Enterprise Desktop Support Technician role
• Examine the Desktop Support Environment
• Explore key stages and terminology of a troubleshooting methodology
• Examine the process of problem reporting

Module 36: Explore Windows architecture

• Compare Windows client devices
• Examine the Windows client architecture
• Examine the Windows registry
• Use the Windows registry editor

Module 37: Explore support and diagnostic tools

• Examine Task Manager
• Examine Resource Monitor
• Examine Event Viewer
• Explain Performance Monitor
• Explain Reliability Monitor
• Compare Process Explorer and Process Monitor
• Examine the Diagnostics and Recovery Toolset
• Use the Steps Recorder
• Explore the Microsoft Management Console
• Explore additional tools

Module 38: Monitor and troubleshoot Windows client performance

• Examine key performance components in Windows client
• Establish a performance baseline
• Monitor Windows client performance
• Optimize disk and memory performance
• Configure Windows client search indexes

Module 39: Employ file recovery in Windows client

• Explain the importance of file recovery
• Explain file history
• Protect files using Azure Backup
• Restore files using Backup and Restore Windows 7
• Restore files using the Previous Versions tab
• Compare file recovery options
• Troubleshoot-file-recovery-options

Module 40: Explore application troubleshooting

• Troubleshoot Windows Installer issues
• Resolve desktop app deployment issues
• Identify issues related to desktop app operations
• Resolve issues related to desktop app operations
• Resolve issues related to Universal Windows Platform apps
• Troubleshoot common Microsoft 365 app issues
• Explore the Application Compatibility Toolkit

Module 41: Troubleshoot Windows startup

• Explore the Windows client startup architecture
• Compare device recovery procedures
• Use the Windows Recovery Environment
• Explore advanced startup options
• Use the Reset This PC feature
• Examine the System Restore feature
• Explore additional recovery tools in Windows Recovery Environment
• Explore the Windows client Boot Configuration Data store
• Configure the BCD settings

Module 42: Troubleshoot operating system service issues

• Examine operating system services
• Identify failed operating system services
• Disable operating system services
• Troubleshoot locked accounts in Windows clients
• Identify sign-in errors

Module 43: Troubleshoot device driver failures

• Examine tools for managing and troubleshooting device drivers
• Use driver roll back
• Manage signed drivers
• Stage device drivers
• Restrict device installation

Module 44: Explore physical hardware troubleshooting

• Identify hardware-related problems
• Troubleshoot USB devices
• Troubleshoot wireless devices
• Gather hardware information
• Use best practices to troubleshoot hardware issues

Module 45: Troubleshoot physical failures on Windows clients

• Examine factors when replacing devices
• Explore common vulnerabilities on hardware devices
• Examine guidelines for replacing hardware
• Diagnose memory problems
• Diagnose and troubleshoot disk problems

Managing Modern Desktops (MD-101T00)

Module 1: Examine the enterprise desktop

• Examine benefits of modern management
• Examine the enterprise desktop lifecycle model
• Examine planning and purchasing
• Examine desktop deployment
• Plan an application deployment
• Plan for operations and support
• Plan for upgrades and retirement

Module 2: Explore Azure Active Directory

• Examine Azure Active Directory
• Compare Azure AD and Active Directory Domain Services
• Examine Azure AD as a directory service for cloud apps
• Compare Azure AD Premium P1 and P2 plans
• Examine Azure AD Domain Services

Module 3: Manage identities in Azure Active Directory

• Examine RBAC and user roles in Azure AD
• Create and manage users in Azure AD
• Create and manage groups in Azure AD
• Use Windows PowerShell cmdlets to manage Azure AD objects
• Synchronize objects from AD DS to Azure AD

Module 4: Manage device authentication

• Describe Azure AD join
• Examine Azure AD join prerequisites limitations and benefits
• Join devices to Azure AD
• Manage devices joined to Azure AD

Module 5: Enroll devices using Microsoft Endpoint Configuration Manager

• Deploy the Microsoft Endpoint Configuration Manager client
• Monitor the Microsoft Endpoint Configuration Manager client
• Manage the Microsoft Endpoint Configuration Manager client

Module 6: Enroll devices using Microsoft Intune

• Manage mobile devices with Intune
• Enable mobile device management
• Explain considerations for device enrollment
• Manage corporate enrollment policy
• Enroll Windows devices in Intune
• Enroll Android devices in Intune
• Enroll iOS devices in Intune
• Explore device enrollment manager
• Monitor device enrollment
• Manage devices remotely

Module 7: Implement device profiles

• Explore Intune device profiles
• Create device profiles
• Create a custom device profile

Module 8: Monitor device profiles

• Monitor device profiles in Intune
• Manage device sync in Intune
• Manage devices in Intune using scripts

Module 9: Manage user profiles

• Examine user profile
• Explore user profile types
• Examine options for minimizing user profile size
• Deploy and configure folder redirection
• Sync user state with Enterprise State Roaming
• Configure Enterprise State Roaming in Azure

Module 10: Implement mobile application management

• Examine mobile application management
• Examine considerations for mobile application management
• Prepare line-of-business apps for app protection policies
• Implement mobile application management policies in Intune
• Manage mobile application management policies in Intune

Module 11: Deploy and update applications

• Deploy applications with Intune
• Add apps to Intune
• Manage Win32 apps with Intune
• Deploy applications with Configuration Manager
• Deploying applications with Group Policy
• Assign and publish software
• Explore Microsoft Store for Business
• Examine Microsoft Store for Business prerequisites
• Implement Microsoft Store for Business
• Obtain apps based on your licensing model
• Use Microsoft Store for Business
• Assign apps to company employees

Module 12: Administer applications

• Manage apps with Intune
• Manage Apps on non-enrolled devices
• Deploy Microsoft 365 Apps with Intune
• Additional Microsoft 365 Apps Deployment Tools
• Configure Microsoft Edge Internet Explorer mode
• App Inventory Review

Module 13: Implement device data protection

• Explore Windows Information Protection
• Plan Windows Information Protection
• Implement and use Windows Information Protection
• Explore Encrypting File System in Windows client
• Explore BitLocker

Module 14: Manage Microsoft Defender for Endpoint

• Explore Microsoft Defender for Endpoint
• Examine key capabilities of Microsoft Defender for Endpoint
• Explore Windows Defender Application Control and Device Guard
• Explore Microsoft Defender Application Guard
• Examine Windows Defender Exploit Guard
• Explore Windows Defender System Guard

Module 15: Manage Microsoft Defender in Windows client

• Explore Windows Security Center
• Explore Windows Defender Credential Guard
• Manage Microsoft Defender Antivirus
• Manage Windows Defender Firewall
• Explore Windows Defender Firewall with Advanced Security

Module 16: Protect identities in Azure AD

• Explore Windows Hello for Business
• Deploy Windows Hello
• Manage Windows Hello for Business
• Explore Azure AD identity protection
• Manage self-service password reset in Azure AD
• Implement Azure Active Directory Multi-Factor Authentication

Module 17: Enable organizational access

• Enable access to organization resources
• Explore VPN types and configuration
• Explore Always On VPN
• Deploy Always On VPN

Module 18: Implement device compliance policies

• Protect access to resources using Intune
• Explore device compliance policy
• Deploy a device compliance policy
• Explore conditional access
• Create conditional access policies

Module 19: Generate inventory and compliance reports

• Report enrolled devices inventory in Intune
• Monitor and report device compliance
• Build custom Intune inventory reports
• Access Intune using Microsoft Graph API

Module 20: Assess deployment readiness

• Examine deployment guidelines
• Explore readiness tools
• Assess application compatibility
• Explore tools for application compatibility mitigation
• Prepare network and directory for deployment
• Plan a pilot

Module 21: Deploy using the Microsoft Deployment Toolkit

• Evaluate traditional deployment methods
• Set up the Microsoft Deployment Toolkit for client deployment
• Manage and deploy images using the Microsoft Deployment Toolkit

Module 22: Deploy using Endpoint Configuration Manager

• Explore client deployment using Configuration Manager
• Examine deployment components of Configuration Manager
• Manage client deployment using Configuration Manager
• Plan in-place upgrades using Configuration Manager

Module 23: Deploy new devices

• Use Autopilot for modern deployment
• Examine requirements for Windows Autopilot
• Prepare device IDs for Autopilot
• Implement device registration and out-of-the-box customization
• Examine Autopilot scenarios
• Troubleshoot Windows Autopilot

Module 24: Implement dynamic deployment methods

• Examine Subscription Activation
• Deploy using provisioning packages
• Use Windows Configuration Designer
• Use Azure AD join with automatic MDM enrollment

Module 25: Plan a transition to modern management

• Explore using co-management to transition to modern management
• Examine prerequisites for co-management
• Evaluate modern management considerations
• Evaluate upgrades and migrations in modern transitioning
• Migrate data when modern transitioning
• Migrate workloads when modern transitioning

Module 26: Manage Cloud PCs and Virtual Desktops

• Examine Windows Virtual Desktop
• Explore Windows 365
• Configure Windows 365
• Manage Windows 365

Module 27: Update Windows client

• Compare Windows client servicing options and channels
• Examine methods for applying updates to Windows client
• Examine Windows Update settings in Windows client
• Use Group Policy settings to configure Windows Update
• Explore Windows Insider for Business

Module 28: Update clients using Windows Update for Business

• Explore Windows Update for Business
• Configure Windows Update for Business
• Enable Delivery Optimization for Windows updates
• Evaluate scenarios for using Windows Update for Business

Module 29: Explore Desktop Analytics

• Explore Desktop Analytics
• Configure Desktop Analytics
• Explore compatibility assessment
• Monitor health status
• Monitor updates
• Prepare deployment plans

Module 30: Explore Endpoint Analytics

• Enroll devices in Endpoint Analytics
• Monitor startup performance and restarts
• Monitor application reliability
• Use Endpoint Analytics to monitor transition to modern management