Microsoft Certified: Dynamics 365 Fundamentals (CRM) (MB910)
This one-day course will provide introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs.

A preferential rate (-15%) applies to the regular cost for non-profit organizations, as well as the government sector. In addition, you can benefit from additional advantages through a corporate agreement when you need to train several people or teams in your company. Contact us for details.
Public class
Duration:
1 day / 7 hours
Private class
Virtual classroom
5
1 day / 7 hours
Price on request
English or French
Contact us for more information on pricing::
Eccentrix
Office: 1-888-718-9732
E-mail: info@eccentrix.ca
130, King Street West, Suite 1800
Toronto, Ontario M5X 1E3
www.eccentrix.ca