Eccentrix is proud to be a Microsoft Learning Partner since 2013. We offer specialized courses to enhance organizations’ skills in the digital world. Our training covers Azure, Microsoft 365, Dynamics 365, and SharePoint, with a focus on cloud security.
Courses are tailored to all skill levels, providing increased productivity and improved efficiency. Deepen your expertise in the Microsoft Cloud or master Microsoft productivity applications with our experienced instructors.
Choose Eccentrix for exclusive benefits such as exam vouchers, course recordings, access to technical labs, and ongoing support. Our training is connected to Microsoft Learn for all your learning resources.
Invest in your professional growth with Eccentrix. Enhance your skills, expand your career opportunities, and stay competitive in today’s dynamic market. Browse our comprehensive catalog and start elevating your skills now.
Eccentrix offers live classes for a superior experience. Our courses are interactive and dynamic, thanks to our presentation platform and certified instructors. Join us for quality training and professional development opportunities.
Gain official recognition of your skills with our Microsoft certification training programs. These structured programs guide you step-by-step toward certification success, with Microsoft Certified instructors and practical exercises aligned with official exam objectives.
Develop specific practical skills with our Microsoft Applied Skills training. These programs focused on real-world scenarios allow you to validate your expertise on specific Microsoft technologies and solutions.
Strengthen your Microsoft knowledge without exam pressure. These training programs focus on practical adoption, workflow optimization, and developing specific skills for effective daily use.
This course will show you how to structure and manage your sales process with Dynamics 365, while leveraging native integration with Microsoft 365 and Power Platform. You will learn how to effectively manage accounts and contacts, qualify and track leads, and manage opportunities and the pipeline within Dynamics 365 Sales to improve sales visibility, collaboration, and team performance.
This course introduces you to the Microsoft Dynamics 365 Contact Center, focusing on its key features and user experience. Participants will learn about work allocation mechanisms, understand how conversations are optimally routed, and explore the daily workflows of contact center agents and supervisors.
Upon completion of the course, learners will have the knowledge necessary to navigate and effectively manage the Dynamics 365 Contact Center environment.
This course will teach you how to optimize and automate business processes using Dynamics 365 customer engagement apps, while leveraging seamless integration with Microsoft 365. You’ll learn to deliver effective customer support with AI-driven Dynamics 365 Customer Service, enhance customer experience through intelligent omnichannel communication in the Dynamics 365 Contact Center, and boost first-time resolution rates for field teams with AI-powered Dynamics 365 Field Service.
Gain a solid foundation in Microsoft Dynamics 365 Finance by mastering ERP fundamentals, navigation, security, and shared features. Explore advanced tools such as Copilot automation, AI-powered forecasting, and intelligent collections. We cover financial reporting, budgeting, API/AR processes, and integration with Microsoft 365 and Power Platform. Learn to optimize operations through business events, electronic reporting, and customization to support better decision-making.
In the dynamic field of enterprise solutions, where efficiency and adaptability are paramount, Microsoft Dynamics 365 Business Central stands out as a robust platform. At the forefront of leveraging this platform is the role of a Dynamics 365 Business Central Functional Consultant Associate. The Microsoft Certified Dynamics 365 Business Central Functional Consultant Associate (MB-800) certification training attests to the competence and expertise required to empower businesses through the comprehensive functionalities of Dynamics 365 Business Central.
This course provides comprehensive preparation for the MB-800: Microsoft Dynamics 365 Business Central Functional Consultant exam to obtain the Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate certification.
Microsoft Dynamics 365, a comprehensive suite of business applications, plays a central role in empowering organizations to deliver exceptional customer service. The Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate (MB230) certification training aims to validate the skills and expertise of professionals in using Dynamics 365 for optimal customer service management.
Using tools such as automatic case creation and queue management frees up your time to focus where you can have the greatest impact, directly with your customers.
This course provides comprehensive preparation for the MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant exam to obtain the Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate certification.
This course teaches learners how to design, configure, and deploy an intelligent contact center using Dynamics 365 Contact Center and built-in AI capabilities, including Microsoft Copilot and AI agent capabilities, to improve customer experience and agent productivity. Participants learn to set up contact center environments (both integrated and standalone), connect data sources and third-party CCaaS solutions, and configure channels (voice and digital), users, security, workload distribution, and routing strategies to support scalable and effective customer engagement. All of this is done within a framework that adheres to governance, security, and best operational practices.
This course provides comprehensive preparation for the AB-250 exam for the Microsoft Certified: Dynamics 365 Contact Center AI Engineer Associate certification.
This course teaches learners how to design, configure, and govern AI-enhanced sales solutions using Dynamics 365 Sales, Microsoft Copilot, and AI agent capabilities to support salespeople throughout the entire lead-to-cash cycle. Participants learn to translate business requirements into sales-centric, AI-prioritizing workflows to improve productivity, forecast accuracy, and decision-making. All of this is done while adhering to the organization’s revenue goals, governance standards, and responsible AI principles.
This course provides comprehensive preparation for the AB-210: Accelerating Sales Pipelines with AI in Dynamics 365 exam, leading to the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate certification.
This four-day Microsoft-certified training analyzes business requirements and translates these requirements into fully realized business processes and solutions that implement industry best practices. Gain a fundamental understanding of accounting principles and a deeper understanding of financial operations concerning core finance operations, manufacturing, retail, and supply chain management. Candidates for this exam typically specialize in one or more feature sets of Dynamics 365 Finance, including core finance, general ledger, taxation, cost accounting, cost management, fixed assets, budgeting, revenue recognition, consolidation and elimination, credit and collections, cash and bank management, and expense management. They understand the relationships between finance and manufacturing, retail, and supply chain management.
This course provides comprehensive preparation for the MB-310: Microsoft Dynamics 365 Finance Functional Consultant exam to obtain the Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate certification.
In the fast-paced field of enterprise solutions, Microsoft Dynamics 365 has emerged as a powerful platform, facilitating seamless integration and efficient business processes. At the heart of mastering Dynamics 365 is the MB-500 certification course, a comprehensive program carefully designed to equip professionals with the skills and knowledge necessary to navigate the complexities of this dynamic ecosystem.
During this five-day Microsoft-certified training, we discuss the tasks necessary to fulfill the role of a developer in Dynamics 365 Finance and Operations Apps. The Dynamics 365 for Finance and Operations Apps Developer is a key technical resource who implements and extends the application to meet business needs.
This course provides comprehensive preparation for the MB-500 exam to obtain the Microsoft Certified: Dynamics 365: Finance and Operations Apps Developer Associate certification.
This seven-day certification program consists of two parts:
This four-day Microsoft-certified training analyzes business requirements and translates these requirements into fully realized business processes and solutions that implement industry best practices. Gain a fundamental understanding of accounting principles and a deeper understanding of financial operations concerning core finance operations, manufacturing, retail, and supply chain management.
This Microsoft certification course prepares you to design agentic AI solutions aligned with business objectives. You will learn to define use cases, design the target architecture, select relevant Microsoft capabilities, and establish security, governance, and compliance requirements to deploy reliable, production-ready AI solutions.
This two-course path provides comprehensive preparation for the MB-310 and AB-100 exams for the Microsoft Certified: Agentic AI Business Solutions Architect certification.
You can purchase an individual part of this certification track – contact us for the details.
This five-day Microsoft-certified training will enable participants to learn the most important features and functionalities required by the Dynamics 365 Supply Chain Management Functional Consultant. This includes product information and how to configure, create, and manage your product and inventory, configuration and processing of supply chain management, transportation management features, warehouse management features, quality management and control functionalities, and the configuration and processing of the master planning.
This course provides comprehensive preparation for the MB-330 exam to obtain the Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate certification.
This course focuses on developing applications that extend Business Central. This can include creating new modules and modifying existing ones. The developer can add new business logic or modify existing business logic using events. A developer also enables the integration of Business Central with other applications, including Microsoft Power Platform products.
In this course, participants learn to troubleshoot and debug system issues. This can involve identifying the root cause of a problem, fixing bugs, and testing the solution to ensure it works as intended. Business Central developers may be required to optimize system performance by identifying bottlenecks and improving code quality. Business Central developers are responsible for system upgrades, data migration, and system maintenance to ensure it remains up-to-date and secure.
This course provides comprehensive preparation for the MB-820: Microsoft Dynamics 365 Business Central Developer exam to obtain the Microsoft Certified: Dynamics 365 Business Central Developer Associate certification.
This comprehensive training enables data analysts and BI professionals to master the development of dynamic reports with Microsoft Power BI. Participants will learn to create advanced interactive visualizations, implement complex DAX calculations, and design responsive reports optimized for various devices. The course also covers best practices for data modeling, integration of diverse data sources, and report performance optimization for effective data-driven decision making.
This course is designed to teach participants how to develop and manage custom canvas applications using Microsoft Power Apps. Learners will explore how to connect data sources, create custom user interfaces, and optimize apps to meet organizational needs. It also covers managing canvas apps, including publishing and maintaining them. This course is ideal for professionals looking to master Power Apps’ features for building business applications.
Get started with Power Automate by create and manage automated processes with Power Automate. Including creating triggers for cloud flows, configuring actions, implementing conditional logic for a cloud flow, testing a cloud flow, creating and configuring approvals by using Power Automate, and sharing cloud flows.
This comprehensive training enables developers and IT professionals to master the creation and extension of custom copilots with Microsoft Copilot Studio. Participants will learn to design, develop, and deploy conversational AI solutions tailored to their organization’s specific needs. The course covers language model customization, external data source integration, and best practices for creating effective and relevant AI interactions.
This 2-day course is designed for professionals in various roles who want to fully leverage the power of Microsoft Power BI to transform raw data into visual reports and interactive dashboards. Whether you receive reports from analysts or are starting from scratch, this training will teach you how to explore visualizations in depth, perform advanced analyses, and ask targeted questions about your data.
Through comprehensive hands-on experience with Power BI Desktop and the Power BI Online service, you’ll learn how to connect to your data sources, clean them with Power Query, build a powerful data model using DAX formulas, and design impactful reports. This will enable you to extract new strategic insights, customize your dashboards, and share compelling information across your organization.
This one-day course is designed for professionals in various roles who receive data visualizations and Power BI reports from data analysts or data visualization engineers. These data report recipients aim to use the features and capabilities of Power BI to fully explore the visualizations and initial analyses provided in the reports, perform additional analyses to ask higher-level questions about the data, and customize and create new visualizations and dashboards to share new insights and create compelling reports.
Microsoft SharePoint Online is the cornerstone for organizations seeking effective document management, seamless team collaboration, and enhanced communication. The course “Introduction to SharePoint Online (MS55298)” serves as a fundamental gateway, enabling individuals to grasp the core concepts and features of this powerful platform.
Our course serves as an introduction to SharePoint Online, tailored for end-users operating in a SharePoint Online environment. It is designed for individuals who are new to using SharePoint and will engage in daily tasks involving lists, libraries, and site navigation to access and browse content on SharePoint and OneDrive.
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