Training plan
Module 1: Modifying Message Properties and Customizing Outlook
- Insert Hyperlinks and Symbols
- Modify Message Properties
- Add Email Accounts to Outlook
- Customize Outlook Options
Module 2: Organizing, Searching, and Managing Messages
- Group and Sort Messages
- Filter and Manage Messages
- Search Outlook Items
Module 3: Managing Your Mailbox
- Manage Junk Email Options
- Manage Your Mailbox Size
Module 4: Automating Message Management
- Use Automatic Replies
- Use Rules to Organize Messages
- Create and Use Quick Steps
Module 5: Working with Calendar Settings
- Set Advanced Calendar Options
- Create and Manage Additional Calendars
- Manage Meeting Responses
Module 6: Managing Contacts
- Import and Export Contacts
- Use Electronic Business Cards
- Forward Contacts
Module 7: Sharing Outlook Items
- Assign and Manage Tasks
- Share Your Calendar
- Share Your Contacts
Module 8: Managing Outlook Data Files
- Use Archiving to Manage Mailbox Size
- Work with Outlook Data Files
Recommended Prerequisite Knowledge
To ensure your success, you should have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, manage files and folders, and access websites using a web browser. Additionally, it will benefit you to have basic Outlook skills.
This course builds upon the foundational knowledge presented in the Microsoft 365 Outlook: Part 1 course and will help you customize a communication system well-suited to your work style.